About the roleAs Construction Program Manager, you will be the primary owner of all kitchen modifications, coordination, and permitting across every Lab37 install in the US. You'll lead a team of project managers and draw on Lab37's existing kitchen onboarding team to move installs through design, permitting, construction, and inspection - reliably, and at increasing speed as volume scales into the hundreds.
This role is for a strategic, versatile problem solver who can build formulaic processes for deployment at scale while staying hands-on with the technical and logistical realities of individual sites.
What you'll do- Own end-to-end delivery of kitchen modifications for Lab37 installs nationwide: design, permitting, construction, inspection, and handoff to operations.
- Build and continuously refine a formulaic deployment process that lets Lab37 install hundreds of Bowl Builders and other autonomous technologies reliably and at speed.
- Manage construction budgets and cost controls across a high volume of concurrent, small-to-medium scale projects.
- Navigate permitting and inspection processes across varied jurisdictions, staying ahead of code constraints and AHJ requirements.
- Direct cross-functional and technical teams - engineering, construction, and kitchen onboarding - finding shortcuts and unblocking critical path items wherever possible.
- Manage relationships with internal stakeholders and external clients across a multitude of simultaneous projects with many moving parts.
- Lead, coach, and grow a team of project managers as install volume scales into new markets.
- Apply technical understanding of engineering systems and code constraints to solve complex, kitchen-specific build challenges.
What we are looking for - Experience developing commercial kitchens, or technically similar environments, with a strong grasp of construction budgeting and cost control.
- A track record in permitting and inspection processes, with working knowledge of code constraints across jurisdictions.
- Program management experience overseeing many parallel work streams and directing technical teams at pace.
- Strong stakeholder and client management skills - comfortable owning relationships with both internal teams and external customers.
Core Competencies- Development of commercial kitchens or technically similar builds
- Construction budgeting and cost control
- Permitting and inspection processes
- Stakeholder (internal) and client (external) management
- Program management: building formulaic deployment processes at scale and directing multiple parallel work streams
- Technical understanding of engineering systems and code constraints
Why join us- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.
What else you need to knowThis role is based in our Pittsburgh office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That's why all of our office-based teams work onsite, five days a week.
Ready to join us as we serve those who serve others? #LI-Onsite
