For a Communications Specialist Xtract One offers an unparalleled growth opportunity. You will be instrumental in driving significant revenue growth by developing digital-first marketing materials, creating customer and technical documentation, drafting corporate press releases, and assisting the sales team with key materials.
Xtract One is currently looking for a Communications Specialist to join our team!
Location: Toronto, ON, Canada.
Work Model: Hybrid.
Compensation: $35-$42/hour, 4% vacation pay.
Job Status: Fulltime, Temporary.
Vacancy Status: Backfilling maternity leave.
Start Date: Mid January 2027, 4-5 month contract.
Summary:
Reporting to the SVP of Marketing, the Communications Specialist will lead the development of all corporate written communications, encompassing digital-first marketing materials, SEO/AEO optimized content, customer collateral, and investor information. This interdepartmental position sits within the marketing function while contributing directly to Customer Success and Investor Relations.
Responsibilities:
- Write and optimize all digital-first marketing copy for the website, collateral, case studies, and whitepapers using SEO and Answer Engine Optimization (AEO) writing frameworks.
- Create both customer and technical documentation for our products and services, including user manuals, online help, and technical specifications.
- Assist the sales team in writing presentations, and other sales-related documents.
- Compile our partner training materials for training and documentation available on our partner portal.
- Draft corporate press releases announcing customer deployments and product milestones.
- Prepare public company announcements following regulatory standards and legal guidance.
- Continuously improve the quality and effectiveness of documentation and training materials through feedback and analysis.
- Ensure all team members are informed and updated on all available resources.
Qualifications:
- Diploma in Communications, English, Technical Communication, or a related field.
- 2+ years of experience in communications, technical writing, or a related field.
- Proficiency in relevant software tools, such as Adobe Creative Suite, Microsoft Office, and documentation and training authoring tools.
- Excellent written and verbal communication skills, with strong attention to detail.
- Experience with video production, including recording, editing, and publishing.
- Demonstrated ability to ghostwrite for executive leadership across industry publications.
- Background in drafting press releases and managing corporate announcements.
- Strong organizational and project management skills, with the ability to manage multiple projects and deadlines simultaneously.
- Knowledge of technical communication best practices, including audience analysis, information design, and content management.
- Familiarity with technical documentation standards and field deployment procedures.
- Proven expertise in SEO and AEO writing frameworks, with a track record of building and executing digital-first content strategies.
