Commercial Manager

Hark

• $200K — $400K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of hardware distribution experience in commercial or channel roles
  • Proven track record negotiating and managing distribution through major carriers or retailers
  • Experience building and maintaining a central operating plan across functions
  • Strong data analysis skills to drive decisions from sell-in and sell-through metrics
  • Ability to influence cross-functional teams without direct authority

Responsibilities

  • Own unit sales targets and develop actionable plans to achieve them
  • Create and oversee a comprehensive Concept of Operations for distribution strategy
  • Translate carrier and retail relationships into effective unit sales execution
  • Facilitate alignment among carriers, engineering, product, and business teams
  • Continuously assess data and channel feedback to adjust plans
  • Ensure all elements like supply and pricing are ready before launch milestones

Benefits

  • Health insurance coverage
  • Flexible working arrangements
  • Professional development opportunities
  • Dynamic team environment
  • Innovative company culture
Full Job Description
About the Role

You own Hark's hardware distribution metric. That means the strategy and the execution behind getting our device into the market at scale in its first months. You'll be the central quarterback across carriers, engineering, product, and the business teams, holding the single Concept of Operations that everyone works from and rewriting it when the data says the plan isn't working. This is a high-ownership role where the target is measurable and yours.

Responsibilities
  • Distribution Target Ownership: Carry the unit sales number end to end, and own the plan that gets Hark there on the launch timeline.
  • Concept of Operations: Build and maintain the single central ConOps that defines how distribution runs - channels, sequencing, dependencies, and who owns what.
  • Channel Strategy and Execution: Turn carrier and retail relationships into committed sell-in and real sell-through, from first conversation to units moving.
  • Cross-Functional Alignment: Pull input from carriers, engineering, product, and business teams into one plan, and keep those teams working against the same commitments.
  • Performance Review and Adaptation: Run a constant loop on data, results, and channel feedback, and change the plan the moment the numbers say it isn't working.
  • Launch Readiness: Make sure supply, pricing, positioning, and channel readiness line up before each launch milestone rather than after it.

Requirements
  • Hardware Distribution Experience: 6-10 years in commercial, channel, or distribution roles for physical consumer products, with direct ownership of a unit or revenue number.
  • Carrier or Major Retail Channels: You have negotiated and run distribution through carriers, large retailers, or comparable high-volume channels, and you know how those deals actually get executed after signing.
  • Operating Plan Ownership: You've built and maintained a central operating plan across multiple functions, and held the line on it under launch pressure.
  • Data-Driven Decision Making: You work from sell-in, sell-through, and channel performance data, and you can say what changed in the plan because of what the data showed.
  • Cross-Functional Influence: You get engineering, product, and business teams to commit to dates and deliverables without owning their headcount.

Bonus Qualifications
  • Experience launching a first-generation product in a new category, where there was no existing demand to pull from.
  • Background in carrier go-to-market: subsidy structures, activation economics, or retail floor programs.
  • International distribution experience beyond North America.
  • Familiarity with consumer AI or connected device categories.

Compensation

The US base salary range for this full-time position is between $200,000 - $400,000 annually.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

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