Cloud Systems Engineer
Cloud Systems EngineerSUMMARY: Our Cloud Operation team is expanding! We are seeking a multi-stack cloud professional to help us grow and maintain our public cloud environments. We are a tight-knit, customer-focused, and highly collaborative engineering team that emphasizes knowledge sharing, skill development, and technical excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Support new and existing VMware, KVM, and ProxMox virtualization environments underpinning multiple public clouds
- Support new and existing Cloudstack and vCloud Director environments in multi-tenant public clouds
- Develop and improve process and workflows leveraging DevOps and Automation best practices in an Ansible and Git environment
- Install, manage and maintain backup and DR infrastructure across Veeam and Zerto
- Monitor and optimize system performance and health across all supported systems
- Troubleshoot and resolve Tier 2 escalations across all supported systems
- Install, patch or upgrade, troubleshoot, and repair FirstLight owned systems as required
- Create and maintain high-quality systems documentation as required and/or appropriate.
- Perform special projects and other duties as assigned.
- Flexible work schedule required, may vary depending on needs of customer
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Participate in on-call rotation.
QUALIFICATIONS, KNOWLEDGE, and SKILLS:- Must pass Background Check. Contingency for employment.
- A successful candidate will have experience in multiple technologies identified above, preferably in the same vendor stacks
- Minimum of three (3) years relevant experience; or equivalent combination of related education and experience. Prior work in a multi-tenant cloud environment is preferred
- Experience working in DevOps and Automation
- FirstLight strives for high integrity in all our dealings with customers, employees, and suppliers. A candidate must demonstrate this value system and represent that to customers in every engagement
- Ability to understand changing priorities and to act quickly and pivot from one task to another seamlessly
EDUCATION:- Bachelor's degree or equivalent preferred
- Vendor trainings and/or certifications in the identified product stacks preferred such as: Red Hat (RHCE), Microsoft (MCSE), CompTIA Linux+, Cloud (Azure, AWS, GCP)
BENEFITS:- 401(k) matching
- Health insurance
- Paid time off
SCHEDULE:- Monday to Friday (standard)
- On-Call Escalation Path as required for support activities (Rotational)
Work Location: - Hybrid, with preference given to candidates who reside in the FirstLight footprint
