Job Description

The Clinical Operations Nurse Coordinator RN II reports to the Manager of Clinical Operations. The Clinical Operations Nurse Coordinator RN II will work independently and collaboratively with the operational leadership and clinical staff to promote quality care and ensure consistency in clinical practices as they relate to regulatory standards, policies and procedures. In collaboration with the clinical leadership team and other departments, the Clinical Operations Nurse Coordinator RN II will provide support and appropriate direction (within his/her scope) for patient care activities in accordance with organizational goals and objectives as directed. The Clinical Operations Nurse Coordinator RN II is responsible for assisting with clinical quality, staff education and administrative functions. The Clinical Operations Nurse Coordinator RN II will promote quality care and ensure consistency in clinical practices. The position is a combination of clinical (direct care) and administrative responsibilities. Under the direction of the Manager of Clinical Operations, the individual in this position assists in developing and reviewing clinical competencies, policies and procedures, coordinating New Hire and annual clinical skills validations, providing nursing education as it relates to best practices and/or evidence-based practices in Ambulatory Care, as well as actively improving the patient experience.

Responsibilities

• Provides direct patient care as needed within scope of RN license.
• Supports and administers flu vaccines to employees per CSMCF protocol; provide appropriate planning and management of employee and patient flu vaccination program.
• Assures staff are able to safely perform clinical duties by assessing their skill level within the scope of the RN and the LVN Licenses and within the scope of MA and Techs.
• Manages employee assignments to educational modules in HealthStream (online education system), RedCap and any other online educational platforms as needed. Assists in developing clinical skills training materials; presents educational material to employees during in-services; trains employees in clinical skills, processes and procedures per CSMCF policies.
• Monitors staff compliance with professional licenses and certifications including CPR certifications; trains and coaches employees in CPR if required.
• Obtains and maintains knowledge of CSMCF infection control standards and supports and monitors clinical staff in upholding these standards; trains employees in infection control practices as outlined in CSMCF policies and procedures.
• Performs pre-employment testing on new applicants per CSMCF policy.
• Conducts supportive rounding and coaching to clinical staff during regular office visits. Provides support to all clinical and operations employees during regulatory audits. Acts as a resource and supportive partner to operations management and leaders throughout the organization.
• Assists with abstraction projects. Audits abstraction projects to insure quality control and assuring abstractors perform quality abstractions of patient information; i.e. audit abstracted medical records to maintain quality standards; may assist in abstracting patient information, etc.
• Develops monitoring tools and tracer tools for employees to utilize in the clinical setting to monitor patient safety and adherence to organizational policies and procedures.
• Trains employees how to scribe in the clinical setting.
• Assists with abstraction projects. Audits abstraction projects to insure quality control and assuring abstractors perform quality abstractions of patient information; i.e. audit abstracted medical records to maintain quality standards; may assist in abstracting patient information, etc.
• Analyzes tracks and reports on data metrics as directed; initiates, conducts and completes a nursing improvement or performance improvement project with approved metrics.
• Supervises other employees in the department, provide feedback and counseling, complete performance evaluations, and coach and mentor if required.

Qualifications

Education

• Bachelor's Degree in nursing - minimum
• Master's Degree in a healthcare or related field of study - preferred

Experience

• 4 years working in acute care or ambulatory nursing setting required. Prefer 5 years if external candidate. - minimum
• 1 year Previous demonstrated expertise in supervising nursing education - minimum

Licenses and Certifications

• RN State License - minimum Registered Nurse Licensed in California Required
• Basic Life Support (BLS) - minimum BLS Certified