Under the direct supervision of the Clinical Director, the Clinical Nurse Manager independently coordinates all outpatient services for the Department of Head and Neck Surgery. The nurse manager's responsibilities include direct supervision of all clinical and back-office staff at the Westwood campus: NPs, RNs, LVNs, medical assistants, sterile processing technicians, scribes, and hospital lab technicians at all departmental sites, including developing and coordinating work schedules, taking disciplinary actions when needed, and completing annual performance evaluations. This role includes active participation in budget planning and management, decision about medical and surgical equipment acquisition (and assist with maintaining service contracts), and maintenance of complete and accurate charge documents and charge capture and provide oversight, within EMR (EPIC/CareConnect) while identifying areas of improvement. The Clinical Nurse Manager takes a lead role in performance improvement activities and patient satisfaction initiatives; ensures quality patient care is provided in accordance with UCLA policies and procedures, JCAHO, Title 22, OSHA, and DHS standards; runs weekly and monthly reporting on clinic staffing, productivity metrics, budget adherence, patient volumes, and others and report weekly utilizing Microsoft Office and EMR to Clinical Director. The position also develops and maintains all SOPs/competencies for all the clinical staff in the Department of Head and Neck Surgery. This position will require occasional (approx. 1x/month) travel to community Head and Neck sites with Clinical Director for site visits. Salary Range: $128,500 - $298,100 annually