5+ years clinical experience in ED or ICU preferred
Familiarity with hospital settings and departmental navigation
2+ years clinical education experience preferred
Strong communication skills for clear idea conveyance
Ability to quickly build positive relationships
Engaging personality with a passion for knowledge sharing
Detail-oriented with strong planning and record-keeping skills
Responsibilities
Conduct training for healthcare providers at LifeFlow accounts
Document education details and customer interactions in CRM
Collaborate with Clinical Sales Specialists to enhance LifeFlow utilization
Provide feedback on education strategy and materials
Assist in implementing LifeFlow into clinical practice
Solicit user input to understand and improve LifeFlow usage
Maintain knowledge of relevant clinical subjects and share learnings
Identify and engage with practice influencers in target accounts
Benefits
Significant travel opportunities across multiple states
Flexible work hours, including nights and weekends
Engagement in professional development through training
Opportunity to build relationships with healthcare providers
Involvement in trade shows and educational events
Full Job Description
About the role
Training and education are critical to the success of LifeFlow and our customers. The Clinical Education Specialist (CES) has primary responsibility for educating LifeFlow users, potential users, employees and partners. In the course of education, the positive relationships that the CES develops with providers will also play a key role in standardizing and expanding LifeFlow use. Training will require significant travel and cover multiple shifts, including some nights and weekends.
Territory covers Pennsylvania, Maryland, Delaware, and Southern NJ.
What you'll do
Conduct LifeFlow training for health care providers (i.e. nurses, physicians and paramedics) at LifeFlow accounts
Timely and complete documentation of details related to education, customer interactions and feedback in CRM (for self and 1099's). Keep training record updated on all accounts
Work closely with Clinical Sales Specialists to expand LifeFlow awareness, proficiency and utilization in targeted accounts
Provide feedback and input on the LifeFlow education strategy, materials (including protocols) and processes
Assist customers in implementing LifeFlow into clinical practice, including incorporation in order sets, protocols and use tracking and evaluation
Solicit LifeFlow user input and cases in order to understand LifeFlow uses and feedback and share with 410 team and identify cases for write-up
Maintain thorough understanding of LifeFlow-relevant clinical subjects, including through webinars, podcasts, and articles. Share learnings with Company and educate others as requested
Conduct LifeFlow training and other LifeFlow related on-boarding for 410 employees, consultants (including 1099 educators) and distributors
Identify classes, labs, clinical instructors and simulation centers to get LifeFlow into and educate on device and volume resuscitation
Support trade show participation, including planning LifeFlow demos.
Expand education and awareness in target accounts by identifying and building relationship with practice influencers across the account
Qualifications
RN degree or Paramedic certification
5+ years clinical experience in ED or ICU setting preferred
Familiarity with hospital setting and navigating departments and floors
Excellent clinical educator. 2+ years clinical education experience preferred
Strong communication skills, ability to convey ideas in a clear, concise manner
Demonstrated ability to quickly develop positive relationships with new people
Engaging personality and passion for sharing knowledge with others
Passionate, positive, collaborative approach to work
Strong customer-service work ethic
Detail-oriented, including planning and record keeping
Ability to retain focus on key priorities in a dynamic environment
Other Requirements:
Significant travel involved; weekends and night shifts possible, up to 75% travel
Full-time role based in a city that has easily accessible airport exchanges
Carry detail bag weighing up to 25 lbs.
Ability to stand or walk in numerous hospitals at meetings for 6-10 hours per day
Must be able to meet hospital credentialing requirements in order to observe products within a hospital or EMS environment (need all applicable vaccines)
Maintain professional and clinical continuing education, licensure and credentials
