First Responder Wellness is seeking an experienced, compassionate, and strategic Clinical Director to lead our growing clinical programs and help advance our mission of providing exceptional behavioral health and recovery services to the first responder community.
This is an opportunity to make an impact beyond traditional clinical leadership by shaping programs, developing clinical teams, strengthening quality of care, and supporting the unique mental health and recovery needs of first responders and their loved ones.
What You'll Do:- Provide overall clinical leadership and supervision of the First Responder Wellness clinical program across residential treatment (RTC), partial hospitalization (PHP), intensive outpatient (IOP) and virtual services, including virtual IOP and virtual individual sessions.
- Directly supervise the clinical leadership team (the Program Director, the Program Director, Residential Services, and the Clinical Supervisor), who support the Clinical Director with program leadership and oversight, and provides clinical direction to clinical staff through them.
- Collaborate with the Executive Director and the clinical leadership team to determine and maintain the continuum of care and level of care criteria for program participants.
- Ensures, through the clinical leadership team, the day-to-day provision of family-focused, trauma-informed mental health and substance abuse services at every level of care, including virtual services, along with the assessment of newly admitted clients, scheduling and caseload assignment.
- Hold ultimate accountability for the FRW Family Program, including its content, quality, outcomes and delivery across levels of care; the Program Director, Residential Services facilitates and oversees much of its day-to-day delivery.
- Establish, review and update clinical policies, protocols and standards of practice to ensure consistent care across all levels of care, facilities and virtual services.
- Review curricula and other program materials for clinical appropriateness, approves the acquisition of new curricula and materials, and ensures that clinical staff are trained in any curriculum delivered to clients.
- Set clinical documentation standards and holds final accountability for the quality of all clinical documentation (treatment progress, treatment plans, and client coordination of care plans); oversees the quality assurance reviews conducted by the Program Director and Clinical Supervisor.
- Oversee quality assurance, quality improvement and utilization review activities across all levels of care and virtual services, including periodic chart reviews and audits of clinical records; reviews outcomes and CQI data and reports to the Executive Director.
- Ensure that treatment modalities provided to workers' compensation clients are consistent with the Medical Treatment Utilization Schedule (MTUS) and oversees workers' compensation authorization requests and appeals.
- Review recommendations from the clinical leadership team and approves or directs plans of correction following internal reviews, audits and surveys.
- Maintain the clinical program's compliance with Department of Health Care Services (DHCS), Department of Social Services (DSS) licensing and Joint Commission standards by working closely with the Executive Director and Compliance Officer.
- Monitor the external environment for changes relevant to the company by keeping up to date with new laws and regulations.
- Responsible for developing and supervising clinical leadership and staff by approving clinical hires and overseeing evaluation, training, disciplinary actions and termination, so the department is stable with competent individuals aligned with the Company's vision.
- Assess and evaluates the clinical leadership team and submits completed forms accurately and timely; develops methods to use and enhance strengths and to isolate and minimize weaknesses.
- Lead discussions on the revision, improvement and expansion of programs and services, including new levels of care and virtual offerings, with input from the clinical leadership team, and offers recommendations to the Executive Director.
- Serve as the clinical escalation point for high-risk cases, critical incidents and clinical concerns raised by the clinical leadership team or staff.
- Provide individual, family and group counseling as needed for coverage and participates in case conferences.
- Maintain established performance and conduct standards in accordance with organizational expectations.
What We're Looking For:- Current license with the California Board of Behavioral Sciences.
- At least three years of program development experience.
- Minimum three years in a supervisory capacity in the behavioral healthcare field, including supervision of program or clinical leadership, with experience in mental health and drug abuse treatment preferred.
- Experience overseeing multiple levels of care, including RTC, PHP, and IOP.
- Strong knowledge of behavioral health regulations, clinical operations, quality improvement, and evidence-based treatment.
- A demonstrated understanding of and cultural competency working with the first responder population and their families.
- An inspiring leader who values collaboration, accountability, clinical excellence, and compassionate care.
