TikTok

Client Solutions Manager - CPG - New York

TikTok$70K — $126K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in client solutions, account management, digital advertising, or AdTech.
  • Proficiency in data analysis tools like Excel and Data Studio.
  • Ability to thrive in a fast-paced environment.
  • Willingness to work in New York City.
  • Experience with performance-driven advertising or auction-based platforms is preferred.
  • Track record in driving revenue growth and managing advertiser relationships.
  • Expertise in data-driven storytelling and delivering effective quarterly business reviews.

Responsibilities

  • Cultivate strategic partnerships with clients, acting as their primary point of contact.
  • Develop and implement tailored media strategies to meet client objectives.
  • Leverage product knowledge to guide clients in full-funnel advertising strategies.
  • Educate clients on TikTok's offerings, updates, and effective practices for campaigns.
  • Analyze campaign data to suggest optimizations and upselling opportunities.
  • Coordinate with cross-functional teams to execute account plans and initiatives.
  • Diagnose client issues in collaboration with Product and Engineering teams.

Benefits

  • Medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave, short-term and long-term disability coverage, and life insurance.
  • Wellbeing benefits.
  • 10 paid holidays, 10 paid sick days, and 17 days of Paid Personal Time (prorated upon hire).
Full Job Description
Responsibilities

Responsibilities: - Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications. - Develop and execute media strategies tailored to client goals. - Leverage deep product expertise to help clients activate full-funnel strategies - from brand awareness to performance - ensuring TikTok's solutions are effectively aligned to client objectives. - Educate clients on TikTok's products, platform updates, and best practices to drive campaign success. - Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations. - Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives. - Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Qualifications

Minimum Qualifications: - 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field. - Proficiency in analyzing and utilizing data tools such as Excel, Data Studio. - Ability to thrive in a fast-paced, rapidly evolving environment. - Must be willing to work in New York Preferred Qualifications: - Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms. - Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships. - Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok's platform capabilities through data-driven storytelling. - Familiarity with measurement frameworks and attribution models. - Experience diagnosing and solving technical problems in collaboration with product and engineering teams.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $70304 - $126316 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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