Tatari is growing and were looking for a Client Services Manager to join our Growth team! Were looking for a strategic, client-facing leader to join our Growth team and help drive performance for a portfolio of SMB clients investing in TV and CTV. In this role, youll own post-sales relationships and campaign execution end-to-end, acting as a trusted advisor to your clients. Youll guide them through their TV journey-translating performance data into clear insights, identifying opportunities to scale, and delivering measurable business outcomes.
Responsibilities:- Serve as the primary point of contact and trusted advisor for SMB client accounts
- Execute hands-on media planning, campaign execution, and optimization across Linear and Streaming TV
- Translate client goals into performance-driven strategies focused on CPA, CAC, and ROAS
- Identify client needs and surface opportunities to improve performance
- Build expertise in Tataris platform (buying, reporting, measurement) and collaborate with internal teams to support execution
- Guide clients through campaign setup, optimization, and reporting-providing education and platform training
- Participate in client meetings and contribute to performance discussions
- Build strong day-to-day relationships with client stakeholders
Qualifications:- Bachelors degree from a four-year institution, preferably in Business, Economics, Statistics, or Data Analytics
- 2+ years of experience in post-sales account management or client services, with exposure to senior stakeholders and C-level interactions
- 1-2 years of experience buying, trading, or managing campaigns within digital or programmatic platforms (e.g., DSPs)
- Experience supporting performance-driven clients (brands and/or agencies), with a focus on optimizing toward CPA, CAC, and ROAS
- Solid understanding of the streaming TV landscape (linear TV knowledge is a plus)
- Ability to clearly communicate technical concepts to both technical and non-technical audiences
- Strong presentation and listening skills, with a high level of preparation and attention to detail
- Comfortable engaging with a range of stakeholders-from engineers to marketing leaders-with a collaborative, problem-solving mindset
- Highly organized and detail-oriented, with the ability to manage multiple priorities
Benefits:- Total compensation ($80,000-$110,000/Annually)
- Equity compensation
- Health insurance coverage for you and your dependents
- Unlimited PTO and sick days
- Snacks, drinks, and catered lunches at the office
- Team building events
- $1,000 annual continued education benefit
- $500 WFH reimbursement
- Monthly lifestyle spending reimbursements
- FSA and commuter benefits
- Monthly Company Wellness Day Off
- Hybrid RTO of 2 days per week. THIS IS AN IN-OFFICE POSITION
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