What You'll DoBuild the Legal Client Function (0 126 1)
- Identify, engage, and onboard legal clients and partners, including law firms, corporate legal departments, legal tech companies, and alternative legal service providers
- Test and iterate on service models tailored to legal-sector needs (confidentiality, privilege, conflicts, data sensitivity, and procurement cycles)
- Create early playbooks for how Mercor serves legal clients
Account Ownership & Growth
- Lead client conversations end-to-end, from scoping through renewal and expansion
- Qualify client needs, define mutual value, and drive engagements to close
- Structure commercial terms suited to law firms' and legal departments' procurement, engagement, and risk norms
Contracting & Negotiation
- Own negotiations on pricing, scope, timelines, and obligations with legal clients
- Work closely with Legal and Finance to move quickly without sacrificing rigor
- Navigate data rights, confidentiality, privilege, and security requirements specific to the legal industry
Stakeholder Management
- Act as the primary point of contact for legal-sector clients and senior stakeholders, including managing partners, general counsel, and innovation and knowledge management leaders
- Manage complex, multi-party relationships (partners, GCs, risk and conflicts, procurement, IT and security teams) with clarity and credibility
- Align internal teams (Product, Research, Ops, Legal) around legal client priorities
Operate Scrappily, Then Systematize
- Start hands-on: build client lists, run outreach, draft docs, close deals yourself
- Identify patterns and convert them into repeatable processes as the legal book of business scales
What We're Looking ForExperience
- 5+ years in Client Service, Account Management, Business Development, or Commercial roles, serving legal clients
- Proven experience negotiating and closing contracts
- Track record managing high-stakes external stakeholders, including risk, conflicts, and procurement functions
- Direct experience working with data products
- Required: Prior experience working at or directly serving legal organizations, including AmLaw 200 or international law firms, corporate legal departments, legal tech or legal data companies, or alternative legal service providers
Mindset & Skills
- Builder mentality: excited by ambiguity and 0126 1 problems
- Scrappy, resourceful, comfortable with unglamorous work early on
- Strong commercial instincts and negotiation skills
- Clear, concise communicator with executive presence and credibility with senior attorneys
- Able to operate independently while partnering closely with internal teams
Nice to Have
- A JD or legal practice experience
- Experience in legal tech, legal AI, e-discovery, or legal research and data platforms
- Exposure to data-driven products, AI, or technical stakeholders
- Background working cross-functionally with legal and finance teams
- Familiarity with legal-industry confidentiality and data requirements (e.g., attorney-client privilege, professional responsibility rules, client outside counsel guidelines, SOC 2)
Benefits- Bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- Up to $15k Relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
