CDM Smith

Client Service Leader - Water & Wastewater Services

CDM Smith$132K — $231K *
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, Master's preferred.
  • 15 years of experience in related field.
  • 10 years of municipal water or wastewater project experience since Bachelor's degree.
  • Strong client relationships within the New England water market.
  • Professional Engineer (P.E.) certification preferred.

Responsibilities

  • Develop client engagement strategies for water and wastewater services.
  • Align local business development with firm-wide strategies.
  • Manage financial performance of client project portfolios.
  • Advocate for CDM Smith in professional and industry organizations.
  • Lead proposal efforts and presentations to prospective clients.

Benefits

  • Participation in a training program for core competencies and certifications.
  • Flexible work environment promoting work-life balance.
  • Member of a respected company with over 75 years of experience in municipal infrastructure.
  • Opportunities for networking within industry organizations.
Full Job Description
Job Description

CDM Smith has an exciting opportunity for an experienced Client Service Leader to lead client engagement and business development for municipal water services for multiple private, municipal and state agency clients in the greater New England market. CDM Smith has been providing services in the municipal infrastructure sector in New England for over 75 years. We have worked on some of the largest infrastructure projects for major clients throughout the region and are looking for someone who will help continue this tradition through both the management of existing client portfolios and the development of strategies to grow business with new clients.

As a member of this team, you will contribute to CDM Smith's mission by:
• Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the New England region.
• Aligning CDM Smith's firm-wide strategies with local business development activities.
• Being responsible of the overall financial performance of projects within a client portfolio.
• Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations.
• Assembling and leading client and project teams to meet client needs and project requirements.
• Developing and managing proposal efforts and presentations.
• Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales tools.
• Negotiating critical issues with clients and potential teaming partners and subconsultants.
• Development of technical approaches and strategies.
• Assisting on individual projects and meeting billable hour targets.
• Meeting annual sales goals from both existing and new clients.
• Managing business development budgets and costs.
• Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives.
• Following and implementing CDM Smith's standardized business practices.
• Participating in CDM Smith's training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding.
• Adhering to CDM Smith's Core Values.

Qualifications
• Bachelor's degree.
• 15 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. • Equivalent additional directly related experience will be considered in lieu of a degree.

Preferred Qualifications
• 10 years of experience with municipal water or wastewater projects since obtaining Bachelors degree.
• Previous experience winning/managing. water/wastewater projects in the greater New England market (southeastern MA highly preferred).
• Strong client relationships with water/wastewater clients in the New England water market.
• Bachelors degree in an engineering discipline and/or Professional Engineer (P.E.) certification.
• Strong interpersonal, time management, organization, and listening skills.

#LI-SE1

Amount of Travel Required

20% - 40%
Pay Range Min

USD $132,496.00
Pay Range Max

USD $231,878.00
Additional Pay Range Information

CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate's salary is determined by several other factors including, but not limited to, the role, function and associated responsibilities, relevant work experience, skills, required certifications, and education/training.
Additional Compensation

All bonuses at CDM Smith are discretionary and may or may not apply to this position.
Visa Sponsorship Available

No-We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position
Agency Disclaimer

All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Talent Acquisition Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith Inc. and its divisions and subsidiaries staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith Inc. and its divisions and subsidiaries and any resume submitted to any employee outside of CDM Smith Talent Acquisition Team will be considered property of CDM Smith. CDM Smith Inc. and its divisions and subsidiaries will not be held liable to pay a placement fee.

About CDM Smith

CDM Smith is an engineering and construction company that provides a wide range of services to clients in the public and private sectors. The company was founded in 1947 and is headquartered in Boston, Massachusetts. CDM Smith offers services in areas such as water resources, transportation, environmental engineering, and more. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. CDM Smith has offices throughout the United States and around the world.
Learn more about CDM Smith
Size
5,000 employees
Industry
Founded
1986

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