Client Relationship Manager - Enterprise GTA SalesThis role is responsible for driving retention and revenue growth within an assigned portfolio of Greater Toronto Area based Enterprise customers ([redacted] employees).
The Strategic Account Executive partners closely with clients to deliver innovative, outcome-based solutions through strategic planning, executive engagement, and proactive prospecting.
What you'll do:- Primary focus on new logo acquisition within the GTA mid-market segment ([redacted] employees), proactively identifying, targeting, and closing net-new business opportunities, complemented by managing an existing base of billing business customers (retention, upsell, cross-sell).
- Own and exceed monthly new business quotas, driving growth across the full Rogers Business portfolio (Corporate Wireless, Fixed Networks, Managed Services, Business Productivity & Collaboration, Enterprise Telephony, IoT).
- Upsell, cross sell, & renew an existing base of customers billing up to ~$2M in annual business revenues
- Serve as the quarterback of the sales process, acting as the single point of accountability for prospect engagement and client relationship development within a team-based selling model.
- Relentlessly prospect and build pipeline, establishing relationships with C-suite and senior decision-makers in target accounts, leveraging Rogers assets, brand, and executive alignment to unlock opportunities.
- Develop and execute strategic account penetration plans to gain "insider status" and position Rogers as a trusted partner within net-new prospect organizations.
- Collaborate with internal stakeholders to craft tailored, outcome-based value propositions, overcoming barriers to sale and differentiating Rogers in competitive pursuits.
- Lead the development of compelling proposals and business cases, navigating internal stakeholders to advance and close complex opportunities.
- Contribute to a high-performance culture by sharing best practices, prospecting strategies, and wins with the broader Commercial Acquisition team.
- Maintain disciplined pipeline management and forecasting through Salesforce, while completing all training requirements and representing Rogers as a strong brand ambassador.
What you will bring:- Post-secondary degree or equivalent experience with a minimum of 3-5+ years of success in enterprise/strategic sales
- Proven track record of exceeding quota through new business acquisition, with strong funnel management and disciplined pipeline execution
- Deep experience selling into CIOs, IT leaders, and C-suite stakeholders, navigating complex, multi-stakeholder sales cycles
- Strong industry expertise across telecom and technology solutions (wireless, wireline, IoT, data centre, cloud, managed & professional services, and unified communications)
- Demonstrated ability to build and grow executive-level relationships and position as a trusted advisor solving meaningful business challenges
- Highly developed business acumen, communication, and presentation skills, with confidence engaging senior internal and external audiences
- Proven ability to develop and execute strategic account plans, translating customer needs into differentiated solutions and outcomes
- Collaborative team player with the ability to lead cross-functional virtual teams and navigate internal stakeholders to close complex deals
- Self-starter with a hunter mindset-results-driven, accountable, adaptable, and motivated to win new business in a fast-paced environment
- Strong proficiency with Salesforce CRM and Microsoft 365 tools (Excel, PowerPoint, Word, Teams)
- Valid driver's license with ability to travel across the GTA
To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.Schedule: Full Time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract
Posting Category/Function: Sales & Account Management
Requisition ID: 338193
Posting Notes: Rogers Business
Location:
