Reporting to the Managing Principal, the Client Director is responsible for driving new business growth and expanding strategic partnerships across mid-market and enterprise pharma organizations. At ODAIA, we are moving beyond traditional SaaS. This role requires you to lead with a consultative, insight-driven approach - partnering closely with clients to understand their commercial strategy, challenge conventional thinking, and architect solutions that materially transform performance.
You will own the full sales lifecycle while operating within a high-performance pod structure built on shared accountability and collective success. You are a proven seller who combines the discipline of enterprise sales execution with the curiosity and commercial instincts of an account strategist - someone who knows that the best deals are built on trust, insight, and measurable outcomes.
WHAT YOU WILL DO
Strategic Client Engagement
- Confidently challenge the status quo and help clients rethink how data and insights can unlock commercial performance
- Lead consultative discovery conversations that uncover strategic challenges across commercial, insights, and field organizations
- Serve as a trusted advisor, developing a deep understanding of client objectives and articulating how ODAIA solutions drive measurable business outcomes
- Build and nurture strong executive-level relationships with decision makers across Director, VP, and C-suite levels
Enterprise Sales & Business Development
- Expand new business across assigned segments with a focus on mid-sized to enterprise Life Sciences organizations
- Support the full enterprise sales cycle, including prospecting, qualification, solution positioning, proposal development, and closing
- Manage complex buying groups and multiple stakeholders within pharmaceutical organizations
- Identify opportunities to expand ODAIA's presence across new brands, therapeutic areas, and commercial teams
Value-Driven Solution Development
- Partner with Product, Solutions Architecture, and Marketing teams to co-create compelling, value-driven proposals and demonstrations
- Translate complex analytics, predictive modeling, and Next Best Action capabilities into clear commercial impact for clients
- Help clients envision how AI-powered insights can improve field effectiveness, omnichannel strategy, and commercial execution
Cross-Functional Collaboration
- Collaborate with internal stakeholders across Implementation, Business Acceleration, and Product to ensure smooth onboarding and long-term client success
- Represent the voice of the customer internally to help inform product evolution and market positioning
- Maintain alignment between internal teams and client stakeholders throughout the early stages of the customer lifecycle
Pipeline & Forecast Management
- Maintain accurate pipeline management, forecasting, and CRM discipline (e.g., Salesforce)
- Ensure strong pipeline health through proactive opportunity development and account engagement
- Contribute to overall revenue growth through strategic deal execution and account expansion
WHAT YOU BRING
- 5+ years of SaaS or technology sales experience with a track record of exceeding quota and driving revenue growth within the commercial pharma landscape
- Proven ability to engage with senior executives and influence buying decisions across complex, multi-stakeholder organizations
- Strong consultative selling skills with experience in value-based discussions and long sales cycles
- Excellent communication (written and verbal), negotiation, and presentation skills
- Experience using CRM and sales engagement tools to manage pipeline and reporting
- Self-starter mentality with strong organizational skills and a passion for building client relationships
WHAT WE OFFER
Values-Based Culture
- Ignite Innovation, Own It, and Stand Together
AI-Native Environment
- At ODAIA, we don't just deliver AI - we live it. We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI
Comprehensive Rewards
- Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off
Remote-First Flexibility
- WFH flexibility with intentional, high-value in-person collaboration and socials
LOCATION & BUSINESS TRAVEL
ODAIA is a remote first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station.
This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites.
