2+ years adjusting P&C Insurance claims with an adjuster license
Expertise in homeowners, condo, and landlord insurance preferred
Exceptional verbal and written communication skills
Comprehensive knowledge of claims practices, estimating, and fraud investigation
Proficient with digital tools and software for claims processing
Ability to manage a heavy workload independently without micromanagement
Experience assisting in projects is a plus
Responsibilities
Learn and apply Steadily's claims handling approach
Establish new claims from customer reports
Request necessary documents to assist claims investigations
Communicate with customers through their preferred channels
Review estimates and process payments in accordance with policy
Maintain high-quality claim file adjustments for audits
Contribute to workflow improvements and claims processes
Benefits
3 weeks PTO plus six federal holidays
Health insurance package (Medical, Dental, Vision, Life, Disability)
401K retirement plan
Equity in the company
Free snacks and regular team lunches
Relocation assistance for out-of-state candidates
Full Job Description
Location: Overland Park, KS (Kansas City Metro) Employment Type: Full-time, In-Office Salary: $95k - $115k including meaningful equity.
RELOCATION ASSISTANCE PROVIDED
Steadily is hiring an Claims Adjuster who is the very best at what they do. You'll be surrounded by team members who are the best at what they do, which will just make you even better. You'll be responsible for guiding our customers through the claims process with empathy, accuracy, and speed - making sure we create a fast, easy, and effortless experience.
This is a full-time, in-office position based in Overland Park, KS.
What You'll Do
You will learn the Steadily approach to claims handling, helping create a fast, easy, and effortless experience for our customers.
Establish new claims by taking customer's First Notice of Loss
Request appraisals, estimates, cause & origin reports, and various other reports to assist in the investigation of the claim
Communicate with customers using their preferred channel of communication (phone, text, email, mail)
Review estimates and reports and issue payments as owed under the policy contract
Adjust claim files with extremely high quality, exceeding the expectations of internal/external auditor security, including ample documentation, regular diary entries, and quality application of coverage and compliance with all claims related laws and regulations
Write exterior estimates with high level of accuracy and attention to detail
If there is a catastrophe, you will be responsible for helping the entire team in an all-hands-on-deck approach
Assist in establishing new workflows, improve existing workflows, and build claims processes
Your Background
Experience: You must possess at least 1 year of experience adjusting P&C Insurance claims. You must possess an adjuster license. You're a property claims savant. Experience in homeowners, condo, and landlord insurance is a plus. Xactimate experience preferred.
Nice to Have: You are also knowledgeable on 3rd party claims and 1st party litigation. AIC and/or ARM is a plus.
Communication: You possess superior verbal and written communication skills. You can communicate concisely and diplomatically, maintaining a calm demeanor and professional communication.
Insurance: Extensive knowledge of standard claims practices, estimating, claims processes, coverage application, subrogation, SIU and everything in between. Bonus if you have experience in subrogation, fraud investigation, or property damage estimating.
Digital: You have above average computer skills. You're great at independently learning new software quickly and are savvy using online resources.
Self-Driven: You thrive under intense pressure and can manage a large workload with minimal oversight. There is no task too small or beneath you; "that's not my job" is not in your mantra.
Hungry: You want to make the leap into an earlier-stage tech company to rapidly accelerate your growth. You want to roll up your sleeves and hustle - you are not looking for a traditional 9-5 job.
Project Management: As part of this role, you may be asked to assist in projects. Prior project experience is a plus.
Compensation and Benefits
Compensation: $95k - $115k including meaningful equity.
Perks: Free snacks, team lunches, collaborative office culture
Locations
Overland Park, Kansas (Kansas City Metro)
Relocation assistance available for out of state candidates
Steadily is building a workplace environment of team members who are passionate and excited to be together in person. Our office is in Overland Park and is key to our fast-paced growth trajectory.
We're excited to meet you!
About Steadily
Steadily is a software company that provides a platform for small businesses to manage their finances. The platform offers a range of tools for invoicing, expense tracking, and financial reporting, as well as integrations with popular accounting software like QuickBooks and Xero. Steadily is headquartered in Tokyo, Japan, and was founded in 2017. The company has a small team of employees and is focused on serving the needs of small businesses in Japan.
