5-7+ years of experience in service delivery within the IT industry
Proven ability to thrive in challenging environments
Strategic experience in enhancing partner and vendor relationships
Legally eligible to work in Canada
Responsibilities
Partner with business leaders to align services with company objectives
Manage relationships with partners and Computacenter to enhance brand and business
Develop strategic growth plans for partner engagement
Drive innovation and growth across Partner programs
Maximize processes for partner-specific items like rebates and solutions
Analyze partner initiatives and report on key metrics
Act as an escalation point for complex issues and support internal teams
Benefits
Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans for health and financial security
Supportive company culture aligned with core values
Full Job Description
About the role
The Partner Alliance Manager will report to the and will be responsible for managing business-to-business relationship with assigned partners and vendors. Individual will manage product offerings, rebates, contracts, and yearly certifications.
Annual compensation: $135K CAD + bonus
What you'll be doing
Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
Manage relationship with partner(s) and Computacenter United States Inc. to build the brand and the business.
Develop strategic plan for overall growth and engagement with Computacenter.
Drive change, innovation and growth across the Partner programs.
Maximize front and back end process for partner specific items such as rebate programs, partner-specific solutions, and more.
Analyze and report on partner initiatives, forecast for strategic changes and report on key metrics.
Act as a point of escalation on complex issues and providing appropriate support to internal team members.
Review forecast for opportunity to negotiate additional discounts and programs.
Manage and track Partner Rebates.
Communicate partner programs and processes to internal departments.
Funding liaison for Marketing and Engineering activities.
Manage Certification and Partner requirements.
Facilitate Internal & External QBR/BPs for assigned partner(s).
Assist with customer-facing meetings regarding end-user programs.
Assist with new Vendor Qualification and Onboarding.
Maintain and improve business profitability within assigned partner line(s).
Maintain and improve business line incorporating new products, when needed.
Assure compliance with policies and procedures.
Embrace and support Computacenter's mission and core values.
What you have
5-7+ years' experience with a technology company in service delivery in the IT industry.
Demonstrable experience of working in a challenging environment.
Experience of working at a strategic level to enable partners and vendors to increase sales and enhance relationships.
Legally eligible to work in Canada.
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
