Salary : $5,217.00 - $9,403.00 Monthly
Location : Thibodaux, LA
Job Type: Classified
Job Number: 227403CSEMgr1.10.14.26SY
Department: DCFS-Department of Children and Family Services
Opening Date: 10/21/2026
Closing Date: 10/26/2026 11:59 PM Central
Join Our Team at DCFS as a
Child Support Enforcement Manager 1. This role is responsible for assisting executive leadership in the planning, implementation , and continuous improvement of CSE programs.
An ideal candidate should posses the following competencies:
Championing Continuous Improvement: The ability to promote and implement ongoing enhancements in processes, products, services, or organizational culture.
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Leading Effective Teams: The ability to build, guide, and motivate teams to achieve goals through collaboration, accountability, and shared purpose.
If you're driven, collaborative, and ready to make an impact-this could be the opportunity for you!
Minimum Qualifications Seven years of experience in child support enforcement; OR
Six years of full-time work experience in any field plus four years of experience in child support enforcement; OR
A bachelor's degree plus four years of experience in child support enforcement; OR
A master's degree plus three years of experience in child support enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job SpecificationThe official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other InformationJob Duties:
- The incumbent will oversee and supervise the Program Integration Unit, including but not limited to eight Consultants statewide and other staff as assigned.
- Coordinates statewide program operations, with duties that may evolve based on organizational needs and federal or state requirements.
- Supports statewide operations, ensures alignment with federal performance requirements and promotes effective coordination between State Office, field staff and District Attorney offices.
- Translates policy into practical guidance for the field, coordinating training delivery, and supporting alignment across state office and District Attorney partners.
Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Location of Work: This position is located in the Thibodaux Region Child Support Enforcement Office in Thibodaux, LA .
Louisiana HB420 requires that all prospective DCFS employees complete and clear multiple background checks prior to employment with the agency. NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).
Must possess a valid driver's license.
How To Apply:
No Civil Service Test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Shelby Young
DCFS Human Resources
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
- Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (),
- Louisiana School Employees Retirement System (), among others
01
CCI: Championing Continuous Improvement - How well do you promote and implement ongoing improvements in processes, services, or your work environment?
- I wait for direction, rely on others' ideas, and don't track progress.
- I suggest small improvements and apply feedback when prompted.
- I apply improvement methods, track progress, and share results.
- I lead large-scale improvements, scale learning, and tie efforts to goals.
02
CCI: Championing Continuous Improvement - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
- I communicate unclearly, use poor tone, and ignore the audience.
- I share main ideas clearly and adapt to the audience when reminded.
- I communicate clearly, listen actively, and explain complex ideas well.
- I craft messages that connect, inspire, and drive action across audiences.
04
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
LET: Leading Effective Teams - How well do you guide and support teams to work together and reach shared goals?
- I struggle to provide direction, build trust, or communicate effectively. I avoid delegation or decision-making.
- I offer basic guidance and occasional feedback, but sometimes delay addressing issues or miss important gaps.
- I set clear direction, encourage teamwork, communicate well, make sound decisions, and delegate tasks effectively.
- I build high-performing teams, empower others, adapt communication to the situation, and lead with vision and trust.
06
LET: Leading Effective Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07
Are you a current permanent status employee of the Department of Children and Family Services?
08
Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.
09
If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A
10
Please rate your level of expertise in using the CAFE' dashboard to monitor your staff: 1-low 2-Moderate 3-Fair 4- High
11
Do you follow up with staff members on corrections needed following case reviews and how are continued errors by staff members handled?
Required Question
