Chief of Staff

Kick

• $170K — $220K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7 years of post-graduate experience in consulting, investment banking, or a chief of staff role
  • Strong financial acumen with the ability to build financial models
  • Hands-on experience creating dashboards, automations, and processes independently
  • Proficiency with AI tools like Claude or ChatGPT for workflow optimization
  • Demonstrated ability to manage multiple projects without a defined playbook
  • Effective written and verbal communicator, credible with executive leadership and stakeholders

Responsibilities

  • Optimize finance technology stack for autonomous operation
  • Drive key reporting initiatives, including ARR tracking and margin analyses
  • Support investor relations and fundraising efforts, managing data rooms and updates
  • Build and document RevOps foundations, including sales processes and CRM setup
  • Enhance customer support workflows for improved service delivery
  • Design and implement AI-driven solutions for enhanced leverage in operations
  • Manage key hiring processes from sourcing to onboarding
  • Upgrade HR operations and establish performance management frameworks

Benefits

  • Top-of-market total compensation with equity options
  • Employee-friendly equity structure with QSBS eligibility
  • Comprehensive medical, dental, and vision coverage for employees and dependents
  • Provision of Apple laptop/headset and health/commuter stipends
  • Daily employee lunches and unlimited coffee service
Full Job Description
About the Role

Kick is growing fast and is planning to soon raise capital to rapidly scale the organization. Our most important problems are cross functional and we need a high-agency problem solver to help us scale. You'll work directly with our CEO and Head of Finance & Operations to drive finance, operations and GTM projects to completion with high ownership so they scale to 100X without you.

What You'll Do

This role will primarily be project based, deployed to the most critical projects in the company. Examples include:

  • Optimize our finance tech stack to operate near autonomously (e.g., upgrade billing process, optimize vendor evaluation & payment processes)
  • Drive key reporting efforts (e.g., improved live ARR tracking, margin analyses, projections, etc.)
  • Support fundraising and investor relations, from the model and data room to investor updates
  • Build our RevOps foundation: document the sales process and CRM setup, own funnel reporting, and find what drives conversion as outbound scales
  • Optimize our customer support workflows, improving our agents to deliver best-in-class service
  • Build AI agents and automations that give the team leverage, like surfacing buying signals from LinkedIn and X
  • Run key hires from sourcing to close, including designing work trials
  • Upgrade HR operations, from the tech stack to our first performance management framework
  • Jump on whatever matters most next, with direct visibility into CEO priorities

Ideal Candidate

  • 3-7 years post-grad, with experience in MBB, investment banking, or a former chief of staff role.
  • Strong financial acumen building models from scratch and understands how ARR, NRR, gross margin and rev rec connect
  • Hands-on builder who ships working dashboards, automations and processes on their own
  • AI-native: uses Claude or ChatGPT daily and has built workflows with tools like Clay, n8n, Zapier or Claude Code
  • High agency: runs several projects at once and makes progress without a playbook
  • Clear writer and communicator, credible with the CEO, investors and candidates

Bonus If You Have

  • Worked in venture, growth equity or been an operator at a high-growth startup (Seed to Series B)
  • Experience starting new businesses and/or ventures
  • Is highly proficient in using AI tools (e.g., Claude, etc.)

Location

  • In person Palo Alto, CA (Preferred) with in person in NYC or Toronto for the right candidate

What We Offer

  • Top-of-market $170,000-$220,000 total compensation + meaningful equity
  • Employee-friendly equity (QSBS eligible, early exercise, extended exercise)
  • 100% employer paid medical, dental, and vision benefits (employee + dependents)
  • Apple laptop/headset, health/commuter stipends
  • Daily lunch and unlimited Verve coffee

We're building a world-class team of creative thinkers and doers from diverse backgrounds. If you're excited by this role, even if your experience isn't a perfect match, we'd love to hear from you.

Similar Jobs

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Senior Agile Coach
    $120K — $145K *
    VIVA USA
    Washington, DC 20011 (District Of Columbia County)
  • Revenue Enablement Manager
    $165K *
    Owner
    Toronto, ON M3C 0E3

Find similar Chief of Staff jobs: