Purpose: A key senior leader of a growing and innovative financial institution, the Chief Compliance Officer (CCO) is responsible for all regulatory compliance and ethical matters for Five Star Bank and its insurance and investment affiliates.

The CCO's primary function is maintaining and administering a current and sustainable Compliance Management Program (CMP), and underlying Fair Lending and Community Reinvestment Act (CRA) Programs, that ensure compliance with applicable laws and regulations and effectively and efficiently identify and mitigate evolving risks. The CCO regularly reports performance of the CMP directly to the Board of Directors or its Risk Oversight Committee and to the senior and executive management committees and teams. The CCO ensures achievement of goals and objectives within the risk appetite set in our Board-approved Enterprise Risk Management Program.

The CCO is expected to support the company's comprehensive governance and risk framework through leadership of the Compliance Committee and service on several other cross-functional management committees including Company Risk, Operating, New Product Approval, and Governance Process Review. These committees are intended to provide the CCO with a direct line of communication of regulatory compliance and ethics strategy, emerging trends, goals and objectives to leaders across the enterprise.

The CCO will seek Board approval of the CMP and underlying risk programs, at least annually, to ensure that they adhere to banking laws and regulations, are reflective of areas of regulatory scrutiny, and meet company objectives and goals established by the Board of Directors and management and as examined and tested by the Company's auditors (internal and external) and regulators. The pillars of the CMP will continue to follow best industry practices including the administration of enterprise-wide compliance training, conducting annual risk assessments, schedule and conducting compliance testing, maintaining current compliance policies, conducting Complaint Management for root cause and process improvement, regulatory change management, and issues management and remediation.

The CCO will be responsible for leading a strong second line of defense team of compliance professionals who deliver day to day compliance advice, guidance and support to and proactively partner with the First Line of Defense to ensure that risk areas are appropriately mitigated and within established risk appetite under the company's ERM.

As a senior ranking member of the Risk Department, the CCO is also an integral part of overall Company risk management and must possess a cross-functional understanding of enterprise risk management, operational risk, information security and financial crimes risk management and mitigation, setting goals, supporting and developing this team, while modeling outstanding leadership skills in alignment with the company values.

Essential Functions:

• Compliance Program - Responsible for directing the Company's compliance strategy by maintaining and effecting on the Company's ongoing Compliance Program. Develops and maintains corporate compliance policies and establishes compliance review procedures.
• Regulatory Change Management - Interprets legislation or pending legislation and develops strategies for ensuring organizational compliance. Assists the firm in understanding and addressing all applicable laws and regulations.
• Change Management - Responsible for ensuring changes sponsored by the Company Compliance Department are managed in accordance with corporate change management policies. Supports line of business change management to ensure mitigation of adverse or unintended impacts.
• Risk Assessments; Issues/Actions - Oversee the conduct of (at a minimum) Annual Risk Assessments designed to identify and mitigate regulatory compliance risk issues; providing guidance to the First Line in crafting and documentation of risk remediation actions and monitors administration of remediation plans to successful completion; and providing quarterly interim risk assessment updates based of compliance testing and monitoring activities and issues management.
• Compliance Testing - Develops an annual risk-based Compliance Testing schedule and ensures the compliance testing team executes timely compliance testing engagements and reports on testing outcomes through the committee structure.
• Compliance Management - Manages the staff of and directs the activities of the Company's Compliance Department.
• Complaint Management - Oversees the administration of the Company's Complaint Management Program.
• Committee Governance - Chairs the Company's Compliance Committee, presenting prepared materials and fostering conversation on Compliance culture, activities, issues and actions, serves on other management committees including Operating, New Product Approval, and Governance Process Review Committee, accountable to report material regulatory compliance risks directly to the Board and to senior management.
• Regulatory Management - Communicates with regulatory agencies, internal and external auditors, and other control groups on compliance related issues. Coordinates examination preparation and other responses to regulatory agencies, internal and external auditors, and other control groups on compliance related issues.
• Issues Management - Successfully manages departmental issues/findings through resolution and assists business partners to help timely mitigate compliance risks identified through monitoring, testing, audit and/or examination processes.
• Cross Functional Risk Management - Actively participates on multiple management risk focused committees which may include, among others (based upon knowledge base), the areas of: Company risk, credit, loan approval, disclosures, Allowance for Credit Losses, new product approval and community reinvestment.
• Ethics - Serving as the Chief Ethics Officer, working with Human Resource partners to thoroughly investigate allegations of illegal, improper, or unethical conduct by employees or company representatives.
• Compliance Culture/Training - Works closely with management and lines of business to establish an appropriate compliance culture throughout the firm including the development of specialized training programs and ensuring firm documents are compliant.
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.
• Vendor Relationships - Effectively manages assigned third parties to ensure adherence to bank policy, procedure and protocol. Manages the Bank's membership in the American Bankers Association.

Job Related Qualifications:

Required:

• Education: Bachelor's Degree in business, management, organizational leadership or related curriculum
• Prior Experience: 10+ years progressive banking compliance with a thorough understanding of Banking Compliance Management System (CMS) aligned with regulatory expectations, 7+ years progressive management experience.

Preferred:

• Education: Master's Degree in business, management, organizational leadership or related curriculum
• Prior Experience: 3+ years administering compliance management program as a Chief Compliance Officer for a financial institution and 10+ years progressive management experience; with a thorough understanding of Banking Compliance Management System (CMS) aligned with regulatory expectations
• Licenses or Accreditation: Certified Regulatory Compliance Manager (CRCM)

Competencies:

• Ability to foster teamwork/leadership across the lines of defense and levels of management within the Company.
• Ability to assess situations and make effective decisions in stressful situations.
• Executive presence with excellent oral and written communication skills and strong attention to detail.
• Able to identify or research needed information to provide guidance and strategy.
• Ability to build and maintain collaborative relationships across the lines of defense and levels of management within the Company.
• Strong ability to analysis problem situations and craft clearly defined action plans to rectify.
• Desire to enhance current Compliance Management Program, further personal career and assume additional responsibilities as needed by the Company.

Physical Requirements:

• Able to regularly sit for prolonged periods of time.
• Able to regularly stand for prolonged periods of time.
• Able to lift 20 lbs occasionally
• Able to travel/work remotely:
  • Occasionally outside of Company footprint and frequently within the Company footprint
  • Ability to work in remote environment as needed
• Ability to work:
  • Evenings
    • Occasionally
  • Weekends
    • Occasionally

Benefits:

• Medical, Dental, and Vision Insurance
• Health Savings Account
• Flexible Spending Account(s)
• Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
• Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity, Legal Insurance & Personal Accident
• Tuition Reimbursement
• Employee Referral Program
• Wellness Reimbursement Program
• Star Volunteer Program
• Employee Banking and Financial Perks
• Flexible Hybrid Work Schedule
• Paid Time Off (PTO)
• Company Paid Holidays

This job description is not exhaustive. The Chief Compliance Officer may be required to perform other duties as assigned.

The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.