One year of urgent care or EMS standby nursing experience (or emergency department training completion)
Effective communication skills in English
Ability to adapt in a fast-paced environment
Understanding of patient classification and staffing needs
Proven leadership experience
De-escalation certification required at hire with SAMA certification upon recertification
Responsibilities
Oversee and coordinate daily unit operations, addressing issues with clinical judgment
Provide continuous supervision and direct patient care as needed
Develop goals and engage pain management resources in collaboration with the care team
Collaborate and manage interdisciplinary care for efficient emergency/urgent throughput
Demonstrate empathy and compassion in patient interactions, ensuring understanding and support
Benefits
Comprehensive healthcare and retirement plans
Professional development opportunities
Flexible scheduling to support work-life balance
Supportive work environment fostering collaboration and leadership growth
Access to medical resources and continuing education
Full Job Description
Position Summary
Description for Internal Candidates The Urgent Care/EMS Standby Charge Nurse oversees clinical functions related to the delivery of patient care, the quality of nursing practice and the standards of care for the assigned shift. Directs patient care activities by assigning staff and functions on the unit based on the Charge RN's assessment of patient needs and the relative skills and abilities of staff, while maintaining clinical nursing practice skills and unit specific expertise. Performs professional nursing duties that incorporate the psychomotor and age appropriate cognitive skills of the patient/family/significant other to assess, plan, intervene and advocate for the patient on an ongoing basis throughout the continuum of care. Ensures break relief and provides break relief coverage for the shift. Troubleshoots and resolves issues as they arise. Functions as a role model and clinical resource to staff and patients. Supervises and directs staff RNs, LVNs, and Nursing Assistants in their daily job functions and provides meaningful input for employee counseling, evaluation, scheduling and discipline. Responsibilities for Internal Candidates
Oversees and coordinates the daily operations of the unit, resolving issues as they occur based on experience and judgment. Demonstrates advanced level of clinical expertise, strong leadership and collaborative skills in dealing with staff and members of the healthcare team. Completes daily assignments for staff based on their assessment of relative staff competencies, and responsibly ensures acuities are complete for all assigned patients. Provides meaningful for RN coaching, training, counseling discipline and performance assessments. Assists with employee hiring decisions, including interviewing and recommending candidates, conducting orientation, and training new employees.
Provides continuous supervision of staff RNs, LVNs, and CNAs on the unit in provision of patient care. Provides direct patient care as needed. Responsible for providing competent input regarding administration of patient medications, including intravenous titrations, invasive and arterial lines, cardiac monitoring, ventilator management, treatments and procedures in a safe, effective and age appropriate manner that meets scope of practice and standards of nursing practice. Recognizes change in patient's clinical conditions and responds or directs staff to respond by taking appropriate action and documenting intervention. Responsible for ensuring that Hospital patient care standards are met, including effective collaboration with the health care team to intervene and advocate as necessary. Intervenes appropriately in instances of abuse, assault or neglect, or when adequate financial or social resources are not available. Makes appropriate referrals to resolve patient issues effectively.
In conjunction with treating physicians, develops long and short-term goals consistent with treatment plans, standards of practice, and the plan of care, incorporating patient preference and discussing plan of care with patient. Appropriately assesses patient condition and directs staff to engage pain management resources and other interventions to provide pain relief. Directs and supports staff RNs in providing ongoing assessments and document the patient's physical and psychosocial condition, as well as response to care and performs ongoing assessment and documentation as necessary to support or assist staff. Reviews patient test results, identifies critical results, communicates in a timely manner consistent with the condition of the patient, and correlates information into the plan of care. Responsible for ensuring that employees' nursing practice is evidence-based, within scope of licensure, and compliant with Hospital-wide standards of nursing care, including core measures. Responsible for ensuring that Infection Control procedures and HIPAA compliance procedures are followed by staff.
Collaborates with staff, physicians and members of the healthcare team to coordinate and manage care among other disciplines and support staff, focusing on efficient and effective emergency/urgent care department throughput. Supervises, monitors and delegates patient care activities to appropriate members of the health care team, provides effective leadership and responsibly ensures that care is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about treatment plan, plan of care, and medications. Develops and implements accurate teaching and ongoing discharge plans.
Empathizes with patients and patient support systems, expresses compassion and understanding and demonstrates care which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors and ensures that staff does as well, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.
Qualifications for Internal Candidates Required Qualifications:
Active, current, and unencumbered Licensure as a Registered Nurse in the State of California
Graduate of an Accredited School of Nursing
One year nursing experience
AHA Basic Life Support
AHA Advanced Cardiac Life Support
AHA Pediatric Advanced Life Support
One year of previous urgent care or EMS standby nursing experience or completion of emergency department training course (to include EMTALA and ESI 5 level triage)
Ability to read, write and communicate effectively in English
Ability to maintain flexibility and composure in a constantly changing environment
Understanding of patient classification and staffing requirements for the patient population
Demonstrated experience in a leadership role
De-escalation certification upon hire; Upon recertification, SAMA Certification required
Hospital Fire and Life Safety Care (Los Angeles City Employees only)
Preferred Qualifications:
Bachelor of Science in Nursing
SAMA Certification upon hire
Bilingual skills to communicate effectively with patients and families
Prior experience as a Charge Nurse
Pay Rate: Min - $52.50 | Max - $67.30 Same Posting Description for Internal and External Candidates
