Role DescriptionSMBC is undergoing a digital transformation by rebuilding our Corporate Cash Management and Transaction Banking application. The Business Analyst is a part of the Cash Management/Transaction Banking group within Corporate Banking. This individual performs analysis of current system functionality, identify customer pain points, and understand platform data to gather business requirements for future development of application capabilities.
Role Objectives: Delivery- Partners within cross functional agile teams with product owners, software developers, and UI/UX designers.
- Performs analysis and design around the business requirements and specifications.
- Ensures client perspective is leveraged in design of analytics developed for client use.
- Participate in Agile ceremonies (e.g., daily standups, sprint planning, and retrospectives).
- Translate client and business needs into user stories, business requirements, acceptance criteria, workflows, and presentations.
- Conduct industry analysis and competitive research to inform and enhance product recommendations.
- Provide updates to Agile Release Train and leadership, including sprint reviews, key milestones, and inter-team dependencies.
- Leverage internal and external data to extract actionable insights.
- Partner with Quality Assurance and User Acceptance Testing teams to ensure product reliability and alignment with functional requirements.
Role Objectives: InterpersonalCollaborate with colleagues in the treasury and cash management product development ecosystem to help clarify questions around product features and customer value proposition. Interface with legal, compliance, risk management and other internal control and operations groups to identify and clear obstacles to product enhancements / releases. Interface with colleagues in marketing to ensure that materials are relevant and accurate for new or modified treasury and cash management products. Collaborate closely with consumer, corporate banking, cards, and digital product management teams to ensure the overall firm offering is optimized and coordinated.
Role Objectives: Expertise- Eager to learn, understand, and driven to become a team SME in a given area of focus.
- Ownership mentality and thoughtful attention to detail.
- Strong business and data analysis skills with ability to develop insights from complex data sets into future use cases for clients.
- Strong analytical and critical thinking skills for services provided to corporate customers.
- Understanding of corporate cash management services and treasury industry trends.
- Experience with Agile methodology preferred.
- Experience with project management and collaboration tools such as JIRA, Confluence and Miro is preferred.
- Ability to put customer as driving force in all work delivered.
- Excellent verbal, written and interpersonal communication skills, with the ability to articulate requirements to both business and technical stakeholders.
- Ability to influence people outside the immediate span of control, including business users, other staff, and vendors.
- Experience working in an environment where adherence to banking compliance and regulatory standards is essential.
Qualifications and SkillsRecommended years of experience: 3
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
