Case Management Program Manager

Qualifications

• Master's Degree in Social Work or Registered Nurse licensure in Virginia required.
• Basic Life Support certification upon start.
• Accredited Case Manager (ACM) or Certified Case Manager (CCM) certification required upon start.
• 5 years of acute care case management experience in a healthcare setting.
• BSN or MSW preferred.

Responsibilities

• Serve as a resource for discharge planners and the multi-disciplinary team through guidance and training.
• Ensure continuity of care by reviewing patient assessments and making appropriate referrals.
• Initiate and facilitate referrals to specialists and healthcare services as needed.
• Communicate routinely with patients, families, and healthcare team members regarding care plans and treatment progress.
• Seek consultation from appropriate disciplines to expedite care and facilitate discharge.
• Communicate with payers to ensure reimbursement certification and resolve issues as needed.
• Collect and report resource and financial indicators, including clinical metrics and readmission rates.

Benefits

• Medical, dental, and vision coverage with a wellness program.
• Retirement plan with matching contributions starting on day one.
• Tuition assistance up to $5,250 per year and student loan assistance up to $10,000.
• Mental health support with 25 free therapy sessions per year for team members and their families.
• Paid time off and paid parental leave for work/life balance.