Full Job Description
(Western Region of the U.S.)
Smith & Nephew is seeking a driven Sports Medicine Capital & AET Sales Specialist to play a critical role in exceeding regional quota attainment of our Capital & AET product segments. This position will drive clinical adoption, surgeon engagement, and technical ROI through effective pre- and post-sale support. Pre- and post-sales support includes but is not limited to capital & AET sales funnel development, generating, conducting & supporting customer-facing sales meetings, facilitating successful on-site trials & evaluations of capital & AET products, and facilitating post-sale product implementation & engagement. The successful candidate will work closely with surgeons, clinical teams, and internal stakeholders to maximize the impact & experience with Smith & Nephew's Sports Medicine Capital and AET offerings.
Responsibilities:
- Clinical Adoption & Pre-Sale Customer Engagement: Collaborate with local sales teams to identify and pursue high-value opportunities. Lead & support efforts to engage with surgeons, technical support staff, and clinical decision-makers to ensure full understanding of the clinical benefits and technical capabilities of the products. Provide clinical and technical support to surgeons & facility staff during live surgeries to drive familiarity and confidence with the use of S+N's video, image management, AET & Service product offerings.
- Post-Sale Implementation & Engagement: Manage post-sale customer engagement, ensuring a seamless transition from purchase to full product integration into clinical practice. Provide as-needed product support to ensure the successful implementation and utilization of S+N enabling technologies, addressing any technical challenges or product-related issues that arise. Facilitate introductions of S+N Field Technicians to new and existing video customers.
- Quota Attainment & Sales Performance: Exceed regional Capital and AET sales quotas by increasing video & AET product evaluations & revenue growth.
Education:
- Associate or bachelor's degree in business, marketing, or a related field preferred.
Experience:
- Minimum of 3 years of capital & AET field sales, or capital-related field technical support. Experience with surgical video, image management & OR integration preferred.
Travel Requirements: 90%
The anticipated base compensation for this position is $80,000-100,000 USD annually + eligibility for sales commissions. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. In addition to base compensation, this position is eligible for sales commission and incentives based on set targets. The commission earned will depend on the candidate's performance in the role. We provide competitive bonus and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, parental leave, and generous PTO, paid company holidays annually and 8 hours of Volunteer time and a variety of wellness offerings such as EAP.