Marsh McLennan

Capability Leader - AI & Digital

Marsh McLennan • $150K — $180K *
New York, NY 10025Hybrid
Education, Government & Non-Profit
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8-12+ years in learning and development or program management
  • Experience leading enterprise-wide learning initiatives with a focus on AI
  • Strong business acumen for efficient capability building
  • Hands-on experience in product management or software engineering, particularly AI/ML-related
  • Proven collaboration skills with technical teams translating constraints into practicable solutions

Responsibilities

  • Lead the development of an enterprise-wide AI learning strategy
  • Create comprehensive training programs to promote AI literacy
  • Align AI learning initiatives with company strategic priorities
  • Foster continuous learning and innovation culture across the organization
  • Ensure practical and timely AI skills development integrated into work
  • Build scalable training content focused on critical AI skills
  • Report progress and insights to stakeholders, including executives

Benefits

  • Hybrid work environment requiring at least three days in the office
  • Opportunity to drive impactful AI learning initiatives
  • Leadership development opportunities in a cutting-edge technology area
  • Dynamic and collaborative team culture
  • Access to a vibrant learning ecosystem for knowledge sharing
Full Job Description
We are seeking a talented individual to join our Global Learning team at Marsh. This role will be based in New York, hybrid and requires working at least three days a week in the office

As Marsh's AI Learning & Enablement Lead, you will be the enterprise's trusted strategist and subject matter expert driving education and workforce development in artificial intelligence and enabling skills. You will lead the design, implementation, and measurement of AI learning initiatives that empower our people and accelerate business outcomes. This role requires strong cross-functional influence without formal authority, deep expertise in learning and development, and a performance-driven mindset to deliver measurable impact through AI enablement. This role reports to the Global Learning Leader and is part of the Careers Center of Excellence within our People Experience function of People Function team.

We will count on you to:
  • Lead the development and execution of Marsh's enterprise-wide AI learning strategy, identifying opportunities to embed AI skills across all business functions.
  • Champion AI literacy and adoption by creating comprehensive training, awareness, and skill-building programs.
  • Partner closely with senior leaders and cross-functional teams to align AI learning initiatives with Marsh's strategic priorities.
  • Foster a culture of continuous learning and innovation, driving engagement through targeted campaigns and integrated learning experiences.
  • Embed learning into the flow of work, ensuring AI skills development is practical, timely, and relevant.
  • Develop persona-based, human-centered learning approaches tailored to diverse roles and levels.
  • Build scalable, high-quality training content and experiences that equip employees with critical AI skills.
  • Equip leaders to confidently guide their teams in the AI era-helping them set direction, encourage experimentation, clarify where judgment matters, and create a safe space for learning and growth.
  • Collaborate with key stakeholders to ensure learning initiatives meet enterprise needs and drive skill adoption.
  • Cultivate strategic relationships with functional training leads and key partners across People Function, Operations and Technology, and beyond.
  • Ensure all learning programs comply with relevant standards and organizational policies.
  • Define and track analytics to measure program adoption, ROI, and business impact in partnership with our analytics and impact team.
  • Use data insights to continuously improve learning initiatives and demonstrate value to leadership.
  • Report progress and outcomes to stakeholders at all levels, including executives.
  • Inspire and engage the Marsh community with creative approaches that promote AI learning and behavior change.
  • Act as a marketer and community builder-driving adoption, collaboration, and peer learning through the AI Learning Network.
  • Support a vibrant learning ecosystem that fuels innovation and knowledge sharing.


What you need to have:
  • 8-12+ years of progressive experience in learning and development, program management, or related roles.
  • Proven success leading enterprise-wide learning initiatives, ideally with a focus on AI or emerging technologies.
  • Strong business acumen and a pragmatic approach to building capabilities efficiently.
  • Hands-on experience in product management, UX/design, or software engineering - ideally building AI/ML-enabled products, platforms, or tooling - demonstrating the ability to partner with technical teams and translate product/engineering constraints into practical, scalable learning and enablement solutions.


Who You Are:
  • A collaborative leader with a track record of managing large, complex learning programs and driving change without direct authority.
  • A strategic thinker who connects emerging technologies to real business outcomes and workforce capabilities.
  • A continuous learner passionate about staying ahead in a fast-evolving AI landscape.
  • An empathetic leader who understands the importance of culture, adaptability, and results.
  • Experienced in adult learning principles, instructional design, and compliance standards.
  • A skilled communicator and influencer who can translate complex AI concepts for diverse audiences.
  • Comfortable working under pressure with a bias for action and delivering measurable results.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Marsh McLennan

More Education, Government & Non-Profit Jobs

Find similar Capability Leader - AI & Digital jobs:

NationwideNew York, NY