Business Systems Analyst

Qualifications

• 5+ years of relevant experience in IT service management and integrations.
• Proven expertise in ServiceNow integrations, particularly in Asset Management and CMDB discovery.
• Familiarity with Telecommunications Expense Management is advantageous.
• Strong proficiency in the M365 Productivity Suite is essential.
• Experience in data analytics is required.

Responsibilities

• Lead ServiceNow integration projects to enhance asset and inventory management.
• Analyze and optimize data processes to improve operational efficiency.
• Collaborate with cross-functional teams to implement telecommunications expense strategies.
• Provide insights and reports based on data analytics to drive decision-making.
• Ensure compliance with best practices in IT service management.

Benefits

• Hybrid work environment with flexibility for remote days.
• Opportunity to work with cutting-edge technology in IT service management.
• Collaborative team culture that values innovation and efficiency.