Liaison between IT and business, works directly with end-user groups and management to elicit user requirements and develop functional specifications for digital solutions.
This position will collaborate closely with other analysts, developers and designers to ensure system functionality aligns with business requirements and compliance standards.
Performs complex tasks with some oversight such as developing business cases, experience storyboards, personas, digital requirements management and contributing to the system deliverables and user documentation.
Primary Responsibilities:
Lead and facilitate cross departmental teams to transform business requirements into user and functional requirements.
Ability to work with UI/UX designers and other technology teams to document business needs for digital project deliverables.
Write and maintain software requirements specifications that are clear, complete and executable.
Ensure that requirements are understood by development team and perform functional analysis when detail is needed.
Verify technical design specifications meet user requirements.
Develop a variety of models and diagrams including system context models, data flow diagrams and use case diagrams.
Create user scenarios for user acceptance testing.
Over time, develop deep domain knowledge on key applications.
Works with the Project Manager to determine project task estimates, deadlines and deliverables, simultaneously working on multiple projects.
Perform gap analysis and define gap closure strategies.
Working knowledge of software development methodologies particularly in the digital space.
Experience managing requirements with Use Cases.
Experience creating Software Requirements Specifications.
Strong experience creating User Stories defining business needs for digital solutions

Qualifications.
Working knowledge of Web Technologies. Extensive experience creating business documents using Microsoft Word, Excel and Visio.
Ability to effectively present information and respond to questions from management and end users.
Ability to define problems, assemble and analyze data, establish facts, draw valid conclusions and make recommendations.
Required Skills : Intranet Administration