Full Job Description
In this role, you drive end-to-end business process transformation initiatives for customers across industries. You convert customer goals and operational needs into business processes. These processes adhere to SAP best practices and current industry standards.
You are accountable for the quality and effectiveness of business process designs within your scope. You work closely with customers, architects, and delivery teams. Your goal is to make sure that process solutions help achieve operational readiness. You also aim to create measurable business value and lasting transformation outcomes.
What you'll build:
• Apply your deep knowledge of the Industrial Manufacturing field. Use your understanding of discrete industries to examine, design, and improve customer business processes. Make sure solutions follow real-world operational practices and industry standards.
• Lead business process design projects. Conduct workshops to discover needs. Design solutions and provide support during implementation.
• Design, model, and optimize end-to-end business processes, including process automation and alignment with business and enterprise architectures.
• Evaluate industry and technology trends to introduce proven practices and support transformation and transition planning.
• Map business processes to solution and IT architectures, leveraging standard SAP capabilities and defining integration or extension needs where required.
• Advise customers on business process optimization, value-based transformation, and change enablement.
• Define and validate KPIs and value drivers, supporting business cases and value realization tracking.
• Ensure consistency and quality of process deliverables, including process flows, requirements, decisions, and performance indicators.
What you bring:
• Minimum of 6 years of professional experience within discrete industries domain.
• Proven hands-on experience in Production, Logistics, Maintenance, or related business processes is essential.
• Ability to operate proficiently in an Agentic AI context, contributing to the design, application, and responsible use of AI agents within complex business processes.
• Solid experience in business process consulting and industry transformation, with the ability to work skillfully in customer-facing environments.
• Proven expertise in business process analysis, modeling, and design within complex customer or consulting contexts.
• Robust knowledge of business process management, process-to-solution mapping, and change management approaches.
• Experience supporting initiatives that focus on value-based transformation. This includes defining key performance indicators (KPIs) and measuring how well they perform.
• Structured communication skills and confidence in representing SAP with customers and partners.
• Delivery-oriented mindset with the ability to manage complex workstreams and priorities successfully.
• You demonstrate a forward-thinking approach to leveraging AI in everyday workflows, ensuring high-quality outputs through mindful context design and system integration.
Where you belong:
You will be part of a growing AI and industry expert team devoted to serving customers across the region (Americas, Europe, Asia). We are building a collaborative, high-impact environment that brings together deep AI expertise, robust industry knowledge, and regional knowledge to help customers innovate, transform, and lead in their markets.
This team thrives on working together to turn complex business challenges into practical, scalable solutions. You will find an environment that values curiosity, ownership, and continuous learning, where new ideas are encouraged and real-world impact matters. This is a place for people who enjoy building something new. You will thrive here if you are customer-centric, motivated by meaningful outcomes, and comfortable navigating ambiguity in a fast-evolving AI landscape.
We work closely with decision-makers, challenge assumptions with data, and give data scientists room to influence strategy-not just produce analysis. We value sharp thinking, business curiosity, and clear communication.
