Job Family:
Operational Effectiveness Consulting
Travel Required:
Up to 10%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
Guidehouse is seeking a Managing Consultant who will lead and support key business process improvement, reengineering, modernization, and transformation initiatives/studies to enhance efficiency and effectiveness across financial, operational, staffing, and support functions throughout the agency. This role will gather, analyze, and synthesize quantitative and qualitative data; and identify opportunities to improve organizational outcomes through process redesign, automation, technology-enabled, and/or financial recommendations. This role will facilitate engagements with stakeholders and leadership to define goals, objectives, requirements, and outcomes; conduct interviews, surveys, workshops, and focus groups to gather information and analyze data; and deliver recommendations. Responsibilities of this role are as follows, to include but not limited to:
Client Relationship Management & Engagement Delivery
- Serve as a key member and lead multidisciplinary consulting engagements supporting business process improvement, reengineering, modernization, and transformation initiatives/studies for a federal law enforcement client.
- Conduct information gathering activities with senior federal clients, including interviews, workshops, focus groups, and working sessions.
- Apply analytical and critical thinking skills to collect and interpret qualitative and quantitative data to inform client decision-making, develop, comprehensive reports, and present findings and recommendations.
- Ability to quickly synthesize information, learn new skills, approach problems with a range of solutions, and lead client-facing discussions and meetings.
- Contribute to business process improvement efforts to enhance efficiency and effectiveness across the organization.
- Lead the development of client deliverables such as gap analyses, findings and recommendations reports, requirements documents, process flows, strategic plans, and knowledge management documentation.
- Deliver customerfocused end-user support by identifying issues, conducting root-cause analysis, and helping troubleshoot solutions.
- Deliver high-quality client service in dynamic environments while balancing competing priorities and deadlines.
- Develop trusted, consultative relationships with clients at multiple levels.
Leadership & Team Collaboration
- Provide mentorship, feedback, and guidance to junior consultants.
- Support team culture through collaboration, knowledge-sharing, and inclusive engagement practices.
- Contribute to internal initiatives such as communities of practice, business development, and proposal efforts.
What You Will Need:
- Must be able to OBTAIN and MAINTAIN a CBP "PUBLIC TRUST"; candidates must obtain approved adjudication of their CBP PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE CBP PUBLIC TRUST or SUITABILITY are preferred.
- Bachelor's degree
- SEVEN (7) or more years of professional experience in business process improvement, reengineering, modernization, or transformation
- Experience working with executive (C-suite) and/or senior leadership (SES, GS-15) clients and developing executive-ready reports and briefings
- Strong communications skills, both written and verbal
What Would Be Nice To Have:
- An ACTIVE and MAINTAINED CBP Public Trust OR An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD securityclearance
- Understanding of the CBP operating environment
- Experience assessing complex business processes and performance across financial, workforce, or operational functions
The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
