Zendesk

Business Development Representative

Zendesk$76K — $114K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of business development experience in sales
  • Experience targeting SMB, Enterprise, and Commercial segments
  • Proficient in Salesforce, Zoominfo, and Outreach
  • Strong communication, listening, and writing skills
  • Demonstrated competitive mindset and self-starter attitude
  • Bachelor's Degree preferred

Responsibilities

  • Engage with prospects to identify business challenges
  • Collaborate with sales team for target prospect lists
  • Generate sales pipeline through strategic prospecting
  • Create personalized messaging for new business outreach
  • Utilize research to drive outbound cold calls
  • Conduct in-depth research on target companies
  • Manage and develop a prospect pipeline while ensuring customer satisfaction

Benefits

  • Hybrid work model allowing flexibility
  • Opportunity for professional growth and development
  • Inclusive workplace fostering diversity
  • Support for reasonable accommodations for applicants with disabilities
  • Access to a suite of Zendesk products for personal use
Full Job Description
Job Description

We are looking for hardworking individuals who are certain that they want a career in software sales, who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry, and are willing to go above and beyond in this goal-oriented position. This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities, and needs.


You will work with key internal stakeholders and groups – including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in North America.


Key Responsibilities

  • Engage with prospects and clients to understand business and organization challenges and pain points

  • Collaborate with the Sales team to develop a list of target prospects

  • Generate high-value sales pipeline through both strategic and targeted prospecting into SMB, Commercial or Enterprise accounts

  • Create personalized messaging and outbound content, targeting new business prospects for Zendesk

  • Leverage research and personalized message to drive Outbound Cold Calls to Prospects

  • Research companies through 10K, 10Q, Investor Presentations, Relevant news articles, etc.

  • Develop and manage a pipeline of prospects & provide top class customer experience

What You Bring to the Role

  • Business Development experience within the SMB, Enterprise and Commercial segment

  • A minimum of 2 years of experience in a Sales related environment

  • A competitive mindset, with a hunger and ‘self-starter’ commitment to overachieve and succeed

  • Excellent communication, interpersonal, and organizational skills; you should be a great writer, speaker, and listener

  • Proficient in Salesforce, Zoominfo, Outreach, 6sense, etc.

  • Bachelor’s Degree is preferable

#LI-LM5

The US hourly OTE (On Target Earnings) range for this position is $36.54-$54.81 with a pay mix of 70/30 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire rates for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base rate only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk

Zendesk is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. The company provides a cloud-based customer support platform which allows quicker and easier interaction between businesses and customers. Zendesk has over 4,000 employees and serves 150,000 customers in 160 countries. The company was founded in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour.
Learn more about Zendesk
Size
2,570 employees
Market Cap
$10.3 billion
Industry
Net Income
-$218.1 million
Founded
2007
5 Year Trend
+33.7%
Revenue
$1 billion
NASDAQ

Similar Jobs

More Jobs at Zendesk

More Business Services Jobs

Find similar Business Development Representative jobs: