3+ years in Sales Enablement, BDR training, or sales leadership (preferably in SaaS)
Experience developing and facilitating training programs for inbound and outbound sales
Strong instructional design skills and knowledge of adult learning principles
Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy)
Exceptional facilitation, coaching, and communication skills
Responsibilities
Design and execute a world-class, repeatable 2-week BDR onboarding program monthly
Build curriculum covering tools, writing and soft skills, sales methodology, and product knowledge
Facilitate live sessions and manage asynchronous learning via GTM Buddy
Conduct live call coaching and provide feedback using Gong and other engagement tools
Create and deliver coaching programs to improve SQL > SAL conversion
Run 1:1 and group coaching, performance clinics, and targeted enablement sprints
Develop and manage the BDR Mentor Program, including mentor selection and performance tracking
Benefits
Comprehensive training and development programs
Mentorship opportunities for professional growth
Access to advanced sales tools and resources
Collaborative work environment with cross-functional teams
Focus on continuous improvement and performance metrics
Full Job Description
Role Overview
We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.
You'll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.
Key Responsibilities
Onboarding Program Management
Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.
Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.
Conduct live call coaching and provide feedback using Gong and other engagement tools.
Set clear expectations and success metrics for all new BDRs.
Ongoing BDR Training & Enablement
Create and deliver coaching programs to improve SQL > SAL conversion.
Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.
Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.
Create new cadence strategies for different practice areas or product launches.
Mentorship Program Oversight
Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.
Define and enforce program standards, ensuring mentors drive measurable impact.
Measurement & Continuous Improvement
Track and report on ramp time, training NPS, call quality, and qualification metrics.
Analyze performance data to iterate on onboarding and enablement content.
Maintain high standards of program engagement, completion, and impact.
What Success Looks Like
Reduced BDR ramp time and increased pipeline contribution within the first 90 days.
Higher conversion rates from SQL to SAL for ramped BDRs.
High training satisfaction scores (NPS).
Consistently positive mentor feedback and mentee performance improvement.
Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.
Qualifications
Must-Have Experience
3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).
Experience developing and facilitating training programs for inbound and outbound sales.
Strong instructional design skills and experience with adult learning principles.
Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
Exceptional facilitation, coaching, and communication skills.
Bonus Points
Prior experience in a quota-carrying BDR or AE role.
Familiarity with legal tech or complex, multi-persona sales cycles.
Experience designing certification paths and persona-based enablement strategies.
Background in instructional design or learning & development.
$100,000 - $120,000 a year
About Filevine
Filevine is a technology company that specializes in software and services. The company was founded in 2015 and is headquartered in Salt Lake City, Utah. Filevine provides a range of services, including case management, document management, and communication tools. The company's clients include law firms, insurance companies, and other businesses that require legal services. Filevine is known for its innovative approach to case management and its commitment to delivering high-quality products and services.
