2-5 years of freight forwarding or related experience
Strong customer service skills
Proven sales ability with successful track record
Self-motivated and results-oriented
Excellent communication and interpersonal skills
Strong problem-solving and time management skills
Responsibilities
Develop new customer relationships while maintaining existing accounts
Assist leadership in preparing and negotiating quotes and bids
Coordinate and attend sales visits both locally and internationally
Manage personal sales portfolio according to market strategy
Ensure compliance with customer service agreements and regulatory standards
Provide timely responses to client inquiries and freight cost quotes
Monitor industry trends and competitor activity to adapt strategies
Benefits
Comprehensive medical, dental, and vision insurance
401(k) plan with company match
Generous paid time off (PTO)
Supportive work environment fostering career development and collaboration
Full Job Description
We are seeking an experienced and highly motivated freight forwarding sales professional with a proven track record of driving revenue growth to join our growing team.
What you will do:
Sales and Business Development
Develop NEW and prospective customers while maintaining existing accounts.
Assist Vice President of Sales & Regional VP in the preparation and negotiation of bids, RFQ's & quotations with customers, suppliers and overseas agents.
Assist with sales campaigns and events in conjunction with local and overseas partners.
Co-ordinate and attend sales visits both in the USA, and with overseas partners for aiding business development if applicable.
Plan and manage personal business portfolio/territory according to agreed market strategy.
Joint sales visits with other sales professionals.
Compliance with all regulations prescribed by USA Customs/IATA/TSA/FMC and other governing bodies.
Offer sales support for future sales offices in remote locations.
Quoting freight costs to new customers.
Response and follow up sales inquiries and leads using appropriate methods
Client and Supplier Management
Client Management of allocated customers by using established tools to achieve and exceed targets.
Weekly follow-up with new clients after first shipments.
Deployment of information about all contracts with customers and suppliers to all parties.
Ensure that any client entertainment activities are carried out in a professional and responsible manner to ensure the continuing good name of Rohlig USA.
Ensure customer requests are completed in a timely manner and at the highest possible service level.
Adhere to client service level agreements.
Resolves discrepancies, while keeping records of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
Administration
Monitor competitor activity and industry trends.
Attend industry related functions when required as a key representative of Rohlig USA.
Update and maintain all relevant information about customers and sales activities on CRM.
Provide weekly reporting of sales activities.
Attend meetings with sales team members.
Attending training to develop relevant knowledge, techniques and skills if applicable.
What you bring:
High school graduate - some college preferred
Knowledge of related computer applications and reporting tools
Familiar with all freight forwarding procedures, regulations & departments
2-5 years of industry related experience required
Demonstrated Customer Services skills
Proven Sales and Business selling ability & success
Self-motivated and results driven
Outstanding people and communication skills
Excellent problem-solving ability
Excellent Time Management skills
Benefits:
At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally:
Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority.
401(k) Plan with Company Match - We're invested in your future and help you save for retirement.
Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.
Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
Salary $75,000-$100,000
If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board.
Apply now and shape the future of logistics with us!
For further information about the position or the application process, please reach out to:
