The Manulife Bank Business Development Manager, Broker (BDM), serves as a senior relationship manager within a defined territory, responsible for driving mortgage sales by promoting the Bank's full range of products and partnering with top-tier mortgage brokers. role will focus on building relationships, educating and training mortgage brokers on our unique mortgage product offering, and will look for look for opportunities to actively further promote other Bank offerings in the broker space.
Remote-based role with regular travel required within the assigned territory.
Position Responsibilities:Individual Accountabilities
- Develop mortgage broker connections in designated location with strategic interactions according to business plan, acting as Bank mortgage resource. (40%)
- Optimize delivery of value-added products, service and advice while enhancing sales efforts through consultation and demonstrating the merits of integrated Bank products and services with a mortgage brokers business. Support mortgage brokers by working directly with centers of influence, accountants, real estate agents and participating in client seminars. (30%)
- Perform front line business risk management function through awareness, support and implementation of compliance and company policies with mortgage brokers, including supervision of sales related activities. Responsible for escalation of market conduct or compliance related concerns to the National Partnership Leader and Bank Compliance. (15%)
- Collaborate with other Managers at Manulife Bank to improve operational efficiencies and identify new product opportunities. (10%)
- Partner with other Manulife Financial and Manulife Bank representatives to build mortgage broker interests in Manulife Bank debt management, loan and deposit solutions. (5%)
Key Shared Accountabilities
- Coordinating Bank territory business development activities with other Manulife Bank representatives,
Required Qualifications:- 7+ years of experience in banking or credit
- 5+ years in the mortgage broker environment
- Strong sales, negotiation, and customer service skills
- Excellent communication and presentation abilities (written, verbal, one-on-one, group)
- Highly organized, self-disciplined, and able to manage time and territory effectively
- Willingness and ability to travel within the assigned territory
Preferred Qualifications: - Knowledge of Manulife Bank products, including Manulife One
- Familiarity with residential and commercial lending policies and practices
- Understanding of regulatory/legal issues in the mortgage space
- Experience with business planning and mentoring team members
- Industry designation (e.g., AMP) or working toward one
- Strong relationship-building skills, including conflict management and cross-functional collaboration
When you join our team: - We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
Working ArrangementRemote
Salary & BenefitsEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.
