8+ years of experience in business consulting or related field
Strong functional expertise in Centric PLM
Ability to independently perform system configuration
Solid understanding of industry-standard business processes (apparel, F&B, Beauty, Consumer electronics)
Proven skills in leading client workshops and documenting complex designs
Responsibilities
Lead workshops to document and validate client business requirements
Create detailed functional design documents for application configuration
Execute PLM basic configuration according to approved user stories
Support System Integration Testing (SIT) and User Acceptance Testing (UAT)
Participate in design peer reviews and provide constructive feedback
Log and manage configuration and functional defects during testing
Escalate complex business requirement scenarios that threaten standard design
Benefits
Remote work flexibility
Opportunity to work with diverse industries
Collaborative team environment
Professional development and training opportunities
Engagement in high-impact projects
Full Job Description
Job title: Business Consultant
Location: Anywhere in US / Remote
Experience level: 8 Years
Job Description The Business Consultant is the core functional expert responsible for translating customer business needs into a working solution. This role leads the blueprint phase, performs the hands-on application configuration, and provides functional support during solution testing to ensure the deployed system meets the established requirements.
Key Accountabilities & Responsibilities
Business Blueprinting: Lead workshops and interviews to document and validate client business requirements. Create detailed functional design documents specifying the final configured state of the application. Coach client through defining requirements, review and validate requirements with Technical Consultants. Test and validate configurations prior to handoff to customer to test.
Application Configuration: Execute the PLM basic configuration (views, enum, etc.) according to the approved user stories. Work collaboratively with the technical consultant to ensure configuration adheres to best practices and performance standards defined by the Team Lead.
Testing Support: Own the functional integrity of the configured solution. Support System Integration Testing (SIT) and provide critical functional guidance during User Acceptance Testing (UAT) to resolve issues related to configuration or design.
Design Peer Review: Actively participate in design peer reviews of colleague's work, providing constructive feedback on functional viability, complexity, and adherence to company standards.
Issue Resolution: Log and manage configuration and functional defects discovered during testing.
Escalation: Escalate complex or challenging business requirement scenarios that threaten the standard design approach.
Knowledge & skills requirements
Required Technical Mastery: Strong functional experience with Centric PLM, including the ability to independently perform system configuration.
Organizational Knowledge: Solid understanding of industry standard business processes (apparel, F&B, Beauty, Consumer electronics, etc.) and the ability to map those processes to application capabilities.
Communication & Requirements: Proven ability to lead structured client workshops, effectively document complex designs, and communicate functional trade-offs to business users.
Top Success Criteria
Adoption: Ensure that the delivered solution will facilitate the customer adoption of Centric PLM.
Design Acceptance: All assigned functional design blueprints are formally signed off by the client and pass the internal peer review process.
Configuration Quality: Deliver a properly configured application.
Test Support: Effectively assist in the resolution of issues during the testing phase.
About Centric Software
Centric Software is a leading provider of product lifecycle management (PLM) software for fashion, retail, footwear, luxury, outdoor and consumer goods companies. Centric Software provides enterprise solutions to manage the entire product lifecycle, from concept to consumer. Centric Software is headquartered in Silicon Valley and has offices in North America, Europe and Asia.
