Master's or Bachelor's degree in Biology or related life sciences field.
4+ years of business analysis or consulting experience in pharma, biotech, or laboratory informatics.
Proven proficiency with tools such as Jira, ServiceNow, SQL, Oracle, and enterprise document management systems.
Experience in Agile/Scrum delivery environments.
Strong understanding of FDA 21 CFR Part 11, GxP standards, and CAPA frameworks.
Responsibilities
Serve as the strategic bridge between wet-lab research teams and enterprise IT.
Lead cross-functional discovery workshops and stakeholder interviews to gather business requirements.
Map current-state and target-state workflows to identify operational bottlenecks.
Translate user feedback into structured user stories and prioritized backlogs.
Support vendor evaluation and rollout of core life sciences platforms.
Author test scenarios and coordinate User Acceptance Testing (UAT) cycles.
Develop presentations and status dashboards for senior leadership.
Benefits
Opportunity to work at the intersection of science and technology.
Engagement with cutting-edge life sciences platforms.
Collaboration with cross-functional teams in a dynamic environment.
Professional development opportunities in a growing field.
Full Job Description
Job Requirements
Serve as the strategic bridge between wet-lab scientific research teams and enterprise IT to implement and optimize life sciences technologies.
Lead cross-functional discovery workshops and stakeholder interviews across R&D, clinical, and quality teams to elicit detailed business requirements.
Map end-to-end current-state and target-state workflows, identifying operational bottlenecks and opportunities for digital process optimization.
Translate user feedback into structured user stories, acceptance criteria, and prioritized backlogs within Agile/Scrum delivery environments.
Support vendor evaluation, selection, and rollout of core life sciences platforms, including the Veeva ecosystem, Benchling, and BIOVIA.
Ensure all system designs, data workflows, and operating procedures align strictly with FDA 21 CFR Part 11, GxP standards, and CAPA frameworks.
Author test scenarios, coordinate User Acceptance Testing (UAT) cycles, and partner with QA/CSV teams to drive defect resolution prior to go-live.
Develop steering committee presentations, decision matrices, RAID logs, and status dashboards for senior leadership and sponsor visibility.
Author standard operating procedures (SOPs), knowledge-base guides, and targeted training assets to ensure seamless platform adoption across global teams.
Partner with end-users to troubleshoot complex functional issues, translating recurring operational challenges into system enhancements.
Master's or Bachelor's degree in Biology or a related life sciences field, paired with 4+ years of BA or consulting experience in pharma, biotech, or laboratory informatics.
Proven proficiency with tools such as Jira, ServiceNow, SQL, Oracle, and enterprise document management systems.
Work Experience 2-5Years
About Virtusa Corporation
Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
