Capco

Business Analyst - Retail Energy

Capco$90K — $110K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience as a Business Analyst, preferably in Retail Energy
  • Familiarity with CIS/Billing, EDI, and Customer Care systems
  • Proven skills in requirements gathering and stakeholder engagement
  • Experience in consulting or professional services environments is a plus
  • Bachelor's degree in Business, Finance, Computer Science, or a relevant field

Responsibilities

  • Facilitate client workshops to gather and document business requirements
  • Develop business requirement documents and user stories for solution design
  • Analyze processes to identify gaps and recommend improvements
  • Collaborate with stakeholders to translate business needs into solutions
  • Produce high-quality reports and consulting documentation

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • 401(k) plan with employer match
  • Paid parental leave and dependent care support
  • Tuition reimbursement and wellness programs
  • Access to employee discount platforms and commuter benefits
Full Job Description
Business Analyst - Retail Energy
Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent

The Role
As a Business Analyst specializing in Retail Energy, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, industry knowledge, and the ability to deliver high-quality consulting outcomes.

What You'll Do
  • Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements
  • Develop business requirement documents (BRDs), user stories, and process models to support solution design
  • Analyze current and future state processes to identify gaps and recommend improvements
  • Collaborate with stakeholders and technical teams to ensure accurate translation of business needs into solutions
  • Produce high-quality deliverables including reports, presentations, and consulting documentation

What We're Looking For
  • 4+ years of experience as a Business Analyst, ideally within Retail Energy
  • Experience with CIS/Billing, EDI, Customer Care, or energy retail products (C&I or Mass Market)
  • Strong skills in requirements gathering, process mapping, and stakeholder engagement
  • Experience working in consulting or professional services environments preferred
  • Bachelor's degree in a relevant field such as Business, Finance, Computer Science, or similar

Bonus Points For
  • Experience across broader energy domains such as wholesale, settlements, or utilities
  • Exposure to business case development and consulting methodologies
  • Familiarity with data modeling or basic scripting
  • Experience contributing to reusable consulting assets (e.g., templates, frameworks)
  • Advanced degree in a related discipline

We offer a competitive, people-first benefits package designed to support every aspect of your life:
  • Medical, Dental, Vision coverage
  • 401(k) with employer match
  • Paid parental leave and dependent care support
  • Tuition and wellness reimbursement programs
  • Access to employee discount platforms and commuter benefits

About Capco

Capco is a global management and technology consultancy dedicated to the financial services industry. Founded in 1998, Capco has grown into a global organization with more than 5,000 employees serving clients in the financial services industry across the Americas, Europe, and Asia Pacific. Capco provides a range of services to its clients, including strategy, digital, technology, and risk and compliance. The company is headquartered in New York City and has offices in major financial centers around the world. For more information, please visit their website at www.capco.com.
Learn more about Capco
Size
5,000 employees
Industry
Founded
1998

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