This role supports Business Technology & BTO leadership, managers, Business Partners, Project Managers, Business Analysts, and other project resources to understand and achieve business objectives. They may also take part in meetings with stakeholders, documenting needs & business processes, and uncovering opportunities for continuous improvement. Attention to detail, organization, facilitation, communication, business process improvement, and self-initiative are key skills for this role.

MINIMUM REQUIREMENTS

Education: Bachelor’s degree in a relevant field (e.g., Business, IT, Project Management, Engineering).

Experience:

• Minimum of 10 years of proven project leadership on large cross disciplinaryprograms with applied knowledge of formal project management methodologies (e.g., PMI, Six Sigma)
• Effective communication skills and ability to work with a broad and diverse stakeholder group.
• Knowledge and application of change management principles
• Strong business acumen with an understanding of cross functional connections and relationships
• Ability to develop execution plans in a complex, high risk, and sometime ambiguous environment with diverse perspectives.
• Proven ability to align projects and programs to meet the overall business objectives.

or

Any appropriate combination of education and experience as determined by management.

Travel: Willingness and ability to travel up to 25%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required.However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES

Program Strategy and Execution:

• Works with the leadership team to develop and execute program strategy.
• Organizes program-related events.
• Monitors program performance and adjusts as needed.
• Leads overall planning, execution, and monitoring of projects ensuring they are completed on time, within budget and meeting business expectations.
• Establishes key performance indicators (KPIs) and metrics to track the progress and effectiveness of transformation efforts, providing regular updates to stakeholders.
• Successfully implements large-scale efforts with multiple, cross functional stakeholders, and project team members.
• Manages Project Managers.

Project Management:

• Ensures project outputs align with program and business objectives.
• Identifies and resolves systems related issues.
• Fulfills user requirements and drives successful project outcomes.

Change Management:

• Ensures a change management processes plan is developed and in place to support the changes associated with the system.
• Oversees program implementation.
• Presents updates and progress to stakeholders.
• Establishes key performance indicators (KPIs) and metrics to track the progress and effectiveness of transformation efforts, providing regular updates to stakeholders.

Collaboration:

• Works closely with technical teams, department leaders, and stakeholders to understand business requirements, gather feedback, and ensure alignment with long-term program strategies.
• Ensures consistent communication with work teams and leadership.

Resource Management:

• Monitors project budgets and schedules to ensure on-time, on-budget delivery.
• Manages resource plans to effectively deploy personnel.

Vendor Management:

• Manages solicitations and procurement processes.
• Coordinates contract renewals and payment processing.
• Communicates technical and business requirements for solutions.
• Facilitates issue resolution.
• Collaborates with System Technical teams and vendor partners.

Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.