Reliance, Inc.

Branch Quality Manager

Reliance, Inc.$90K — $140K *
Fife, WA 98424In-Person
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in quality management, specifically within the metal industry.
  • Strong expertise in raw materials, production processes, and quality techniques.
  • Excellent communication skills to interact with various stakeholders.
  • Ability to make informed decisions based on multifaceted factors.
  • Self-motivated and capable of working independently with minimal supervision.
  • Proficient in Microsoft Word, Outlook, and Excel.

Responsibilities

  • Maintain and enhance the quality management system for AS9100 certification.
  • Act as the company representative during customer and registrar audits.
  • Investigate and resolve quality-related customer complaints.
  • Collaborate with management to ensure and improve quality standards.
  • Engage with vendors to address product compliance and resolve issues.
  • Conduct internal audits to meet compliance and quality requirements.
  • Manage non-conforming products and initiate corrective actions.

Benefits

  • Medical, dental, and vision insurance with low employee contributions.
  • 401(k) plan with up to 4% company matching.
  • Life and disability insurance coverage.
  • Access to an Employee Assistance Program for various support services.
  • Generous PTO policy including 8 paid holidays.
  • Flexible Spending Accounts for healthcare and dependent costs.
  • Wellness incentives with access to online health services.
  • Discount program with substantial employee savings opportunities.
  • Opportunities for community engagement and volunteering.
Full Job Description
Job Summary

We are looking for a Branch Quality Manager to join our team!

The Branch Quality Manager will be responsible for the following:
  • Maintain and improve the quality management system to maintain AS9100 certification.
  • Company representative for customer and registrar audits as required.
  • Investigate, analyze, and resolve customer issues and complaints related to quality.
  • Collaborate with other members of management to ensure quality standards are met and continually improved.
  • Interacts with vendors to ensure product compliance requirements are met and issues are resolved.
  • Issue and track corrective actions to suppliers as required.
  • Conduct internal audits to meet AS9100, export compliance, and Service Steel Aerospace QMS requirements.
  • Review and ensure export compliance requirements and procedures are followed.
  • Manage calibration of tools and calibration log.
  • Give guidance on aerospace specifications and material test reports to all staff members.
  • Assist operations and sales staff in determining if material and material source meets customer requirements.
  • Manage the quarantine and disposition of non-conforming product or material.
  • Maintains the corrective action system for internal, supplier and customer requested corrective actions at the branch level.
  • Ability to initiate and maintain cooperative relationships with co-workers, as well as internal/external customers.
  • Must continually improve knowledge of raw materials, production processes, specifications, and quality control techniques, to keep knowledge up to date.
  • Maintain control documents as required by Quality Management System.
  • May be assigned multiple branches.
  • All other duties and responsibilities as assigned.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion
Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Required Skills

  • Minimum 5 years of progressive experience in a quality supervisory or quality management position in the metal industry. Drawing and technical specification interpretation required.
  • Ability to make sound decisions based on a combination of factors.
  • Expert knowledge of raw materials, production processes and quality systems or techniques.
  • Excellent communications skills required.
  • Ability to multi-task, prioritize and manage time effectively.
  • Self-motivated and can act on own initiative with little to no supervision.
  • Strong analytical and problem-solving skills are required.
  • General computer knowledge and skills, including use of Word, Outlook, and Excel.
  • High School diploma or GED required, bachelor's degree in related field preferred.


What We Offer
  • Medical, dental, and vision coverage with affordable employee contribution rates.
  • 401(k) plan with company match up to 4%.
  • Life and AD&D insurance, short- and long-term disability coverage.
  • Employee Assistance Program (EAP), including counseling, legal, and financial support.
  • Paid Time Off (PTO) and 8 paid holidays.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Wellness incentives and access to LiveHealth Online.
  • Employee discount program with over 30,000 deals.
  • Community engagement and volunteer opportunities.

Compensation Range

The anticipated compensation for this position is USD $90,000.00/Yr. - USD $140,000.00/Yr. depending on experience, qualifications, and location.

About Reliance, Inc.

Reliance Steel & Aluminum Co. started in 1939 as a small, local distributor of steel reinforcing bar in Los Angeles, California. Within ten years of their inception, they had added magnesium and aluminum to their line of products. The postwar metals industry boom in the United States, coupled with visionary leadership, allowed us to pursue a decades-long course of expansion through growth and acquisition. This paved the way for their IPO in 1994, which allowed continued strategic growth in terms of location, products, and customers. Since then, Reliance has completed more than 55 acquisitions and risen to become the largest metals service center in North America. Through a network of more than 300 locations in 39 states and twelve countries outside of the United States, the Company provides value-added metals processing services and distributes a full line of over 100,000 metal products to more than 125,000 customers in a broad range of industries. Reliance Steel & Aluminum Co. is a Fortune 500 company and has been named to the Fortune list of “The World’s Most Admired Companies” since 2007. 75 years after their humble beginnings, they continue to celebrate, affirm, and encourage their core values, both in their business practices and their local communities, keeping their family of companies successful.

Reliance Steel & Aluminum Co. Careers

Join the dynamic team at Reliance Steel & Aluminum Co., a leading global provider in the metals service center industry. With a robust presence across multiple markets, there has never been a better time to explore job opportunities with us.

Work You’ll Do

At Reliance Steel & Aluminum Co., you will be part of a culture that thrives on innovation, leadership, and professional excellence. Our company is committed to your career growth, offering a variety of positions that challenge your skills and push the boundaries of what you can achieve.

Transform Your Career

Step into a role that harnesses your potential and propels you into a future of possibilities. Whether you are looking for an entry-level position or a leadership role, Reliance Steel & Aluminum Co. provides the platform for professional growth through continuous learning and diversity training.

Lead with Us

Take the lead in your career by joining a team that values leadership and innovation. Our leadership programs are designed to foster skills that set industry standards, ensuring that you are always ahead of the curve in the metals service industry.

Innovate with a Global Team

Collaborate with over 15,000 dedicated professionals globally who are as passionate about metals and manufacturing as you are. At Reliance Steel & Aluminum Co., innovation isn’t just a buzzword; it's the backbone of our operations.

Introducing Reliance Steel & Aluminum Co. Careers

We are actively building a team that champions digital transformation in the metals service industry. Our job opportunities span across various functions, ensuring that every professional finds their perfect fit.

Do Innovative Work

Join us and contribute to projects that redefine industry standards. Your work at Reliance Steel & Aluminum Co. will influence major industries and contribute to our legacy of innovation.

Be Part of a Great Team

Experience a collaborative environment where teamwork and networking are encouraged. Our company culture promotes mutual respect and supports your aspirations through comprehensive benefits and a supportive network.

Future-Proof Your Career

With Reliance Steel & Aluminum Co., your career is equipped for the future. Embrace opportunities that enhance your abilities through targeted training programs and certifications.

Explore

Discover how Reliance Steel & Aluminum Co. is leading the way in the metals service industry through groundbreaking solutions and strategic leadership.

Stay Connected

Join Our Team

Search for open positions that match your skills and interests. We are looking for curious, creative, and driven team players who are ready to make an impact.

SEARCH RELIANCE STEEL & ALUMINUM CO. JOBS

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Learn more about Reliance, Inc.
Size
13,700 employees
Market Cap
$11.9 billion
Industry
Net Income
$369.1 million
5 Year Trend
+10.3%
Revenue
$8.8 billion
NASDAQ

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