Reliance, Inc.

Quality Manager (Onsite)

Reliance, Inc.$85K — $95K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or 1 year related experience; equivalent education and experience considered.
  • Multi-lingual skills are a plus for effective communication.
  • Ability to interpret safety rules, procedure manuals, and write reports.
  • Familiarity with interpretation of quality standards AS9100 and AS9120 preferred.
  • Certification as ASQ/CQA (Certified Quality Manager) is preferred.

Responsibilities

  • Support the Corporate Quality Assurance Director in quality system management across U.S. facilities.
  • Develop and deliver quality training programs for new personnel in the quality department.
  • Facilitate monthly meetings for facility Administrators to ensure alignment on quality practices.
  • Conduct audits and manage customer quality issues alongside administrative staff.
  • Review quality discrepancies and implement corrective action plans.
  • Oversee the random testing program to ensure system compliance and quality assurance.
  • Prepare and present quality reports for senior management review.

Benefits

  • Opportunity for professional growth through training and certification support.
  • Engagement in a corporate culture focused on quality assurance and operational excellence.
  • Collaborative work environment with multiple facilities encouraging cross-learning.
  • Exposure to various quality standards and practices, enhancing career prospects.
  • Dynamic role requiring interaction across all company levels, including senior management.
Full Job Description
Job Summary

Position Summary/Objective:

Support the Corporate Quality Assurance Director in quality system planning, organizing, and training on a corporate level for all U.S. facilities.

Essential Functions:

  • Supports the Corporate Quality Assurance Director in overall administration and maintenance of the quality system in all facilities to include all quality policies, procedures and work instructions.


  • Develop quality training programs and train new quality department personnel, including Quality Administrators and Quality Managers in satellite facilities.


  • Prepare and hold monthly departmental meetings for facility Administrators.


  • Facilitate AS9100, AS9120 and customer audits along with Administrators


  • Review and manage credit, RA, and PPA programs and determine trends and opportunities for improvement


  • Annually review Quality Administrators and Quality Assistants performance


  • Oversee random testing program.


  • Review US customer complaints; perform root cause analysis and corrective action


  • Works closely with all Corporate Quality Managers in review of buy requisition approvals


  • Support the Operations Department in the training of new and experienced production personnel in quality system policies, procedures, inspection procedures and material handling techniques.


  • Responsible for the Corporate Quality Internal Audit system to include scheduling, completion and changes as required.


  • Is responsible for the compliance of Quality policies and procedures in all facilities.


  • Supports and assists the Corporate Quality Assurance Director and Operations Director in developing training programs for Production personnel.


  • Reviews monthly/quarterly/annual Quality Reports for senior management. This will include reports on internal discrepancies, credits/returns, vendor discrepancies, rejection reports, and other reports, as required.


  • Responsible for maintaining the AMI Metals, Inc. Quality Information Booklet.


  • Completes, scans and returns customer surveys.


  • Other duties as assigned by the Corporate Director of Quality Assurance.


Required Skills

Qualifications & Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Required Education, Professional Certifications/Licenses & Experience:
High school diploma or 1 year related experience and/or training or equivalent combination of education and experience.

Language Skills:
Multi-lingual a plus. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Preferred Education, Professional Certifications/Licenses & Experience:
ASQ/CQA (Certified Quality Manager) or equivalent is preferred

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer keyboard, mouse, calculator and telephone keypad; and talk or hear. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

Working Conditions/Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate when in the office and loud when in the warehouse.

Other skills/abilities:
Ability to work under stressful conditions. Skill in establishing and maintaining effective working relationships. Word processing and spreadsheet experience preferred. Computer literacy required. Ability to collect data from forms and present results/findings in report and graph format. Prepare weekly and monthly quality reports, as required. Ability to read and use precision measuring equipment, including calipers, micrometers hardness tester, conductivity meter, and tape measure. Ability to read customer blueprints and drawing to determine what customer quality requirements are needed.

Other duties as assigned

Compensation Range

The anticipated compensation for this position is USD $85,000.00/Yr. - USD $95,000.00/Yr. depending on experience, qualifications, and location.

About Reliance, Inc.

Reliance Steel & Aluminum Co. started in 1939 as a small, local distributor of steel reinforcing bar in Los Angeles, California. Within ten years of their inception, they had added magnesium and aluminum to their line of products. The postwar metals industry boom in the United States, coupled with visionary leadership, allowed us to pursue a decades-long course of expansion through growth and acquisition. This paved the way for their IPO in 1994, which allowed continued strategic growth in terms of location, products, and customers. Since then, Reliance has completed more than 55 acquisitions and risen to become the largest metals service center in North America. Through a network of more than 300 locations in 39 states and twelve countries outside of the United States, the Company provides value-added metals processing services and distributes a full line of over 100,000 metal products to more than 125,000 customers in a broad range of industries. Reliance Steel & Aluminum Co. is a Fortune 500 company and has been named to the Fortune list of “The World’s Most Admired Companies” since 2007. 75 years after their humble beginnings, they continue to celebrate, affirm, and encourage their core values, both in their business practices and their local communities, keeping their family of companies successful.

Reliance Steel & Aluminum Co. Careers

Join the dynamic team at Reliance Steel & Aluminum Co., a leading global provider in the metals service center industry. With a robust presence across multiple markets, there has never been a better time to explore job opportunities with us.

Work You’ll Do

At Reliance Steel & Aluminum Co., you will be part of a culture that thrives on innovation, leadership, and professional excellence. Our company is committed to your career growth, offering a variety of positions that challenge your skills and push the boundaries of what you can achieve.

Transform Your Career

Step into a role that harnesses your potential and propels you into a future of possibilities. Whether you are looking for an entry-level position or a leadership role, Reliance Steel & Aluminum Co. provides the platform for professional growth through continuous learning and diversity training.

Lead with Us

Take the lead in your career by joining a team that values leadership and innovation. Our leadership programs are designed to foster skills that set industry standards, ensuring that you are always ahead of the curve in the metals service industry.

Innovate with a Global Team

Collaborate with over 15,000 dedicated professionals globally who are as passionate about metals and manufacturing as you are. At Reliance Steel & Aluminum Co., innovation isn’t just a buzzword; it's the backbone of our operations.

Introducing Reliance Steel & Aluminum Co. Careers

We are actively building a team that champions digital transformation in the metals service industry. Our job opportunities span across various functions, ensuring that every professional finds their perfect fit.

Do Innovative Work

Join us and contribute to projects that redefine industry standards. Your work at Reliance Steel & Aluminum Co. will influence major industries and contribute to our legacy of innovation.

Be Part of a Great Team

Experience a collaborative environment where teamwork and networking are encouraged. Our company culture promotes mutual respect and supports your aspirations through comprehensive benefits and a supportive network.

Future-Proof Your Career

With Reliance Steel & Aluminum Co., your career is equipped for the future. Embrace opportunities that enhance your abilities through targeted training programs and certifications.

Explore

Discover how Reliance Steel & Aluminum Co. is leading the way in the metals service industry through groundbreaking solutions and strategic leadership.

Stay Connected

Join Our Team

Search for open positions that match your skills and interests. We are looking for curious, creative, and driven team players who are ready to make an impact.

SEARCH RELIANCE STEEL & ALUMINUM CO. JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can immediately apply—all from the professionals who work here.

READ CAREERS BLOG

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Learn more about Reliance, Inc.
Size
13,700 employees
Market Cap
$11.9 billion
Industry
Net Income
$369.1 million
5 Year Trend
+10.3%
Revenue
$8.8 billion
NASDAQ

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