10-15 years of freight forwarding/logistics experience
5+ years in a senior leadership or GM-level role
Strong experience in import/export and oversized/project cargo
Working understanding of warehousing operations
Proven P&L ownership and business growth track record
Bilingual in Korean and English (Required)
Experience with systems like OPUS or CargoWise
Bachelor's degree required (MBA preferred)
Responsibilities
Own branch revenue growth and business acquisition
Develop and execute sales strategies across multiple transportation modalities
Lead customer engagements through prospecting to closing
Monitor and manage the branch's P&L performance and KPIs
Oversee all international freight operations, ensuring compliance
Coordinate with warehouse teams to improve operational flow
Manage execution of oversized and project cargo shipments
Benefits
100% health, dental, and vision insurance for you and your family
Paid time off
401(K) with company match
Free daily lunch catering
Annual performance-based incentives
Certification recognition program
Fitness center membership subsidy program
Full Job Description
Job Summary
We are seeking a highly experienced and results-driven Branch General Manager to take full ownership of our Los Angeles / Compton branch. This role is responsible for driving revenue growth, overseeing operations, leading the team, and managing full P&L performance.
This is a hands-on leadership role requiring both strategic direction and execution. The ideal candidate operates with an owner mindset, capable of scaling the business while ensuring operational excellence across import/export freight forwarding and complex cargo solutions.
This role works closely with Headquarters (New Jersey) to ensure alignment on strategy, financial performance, and operational standards.
Job Description
Business Development & Growth
- Own branch revenue growth, including new business acquisition and account expansion
- Develop and execute sales strategies across air/ocean freight, domestic transport, and project cargo
- Report regularly to HQ (NJ) on performance and key initiatives
Freight Forwarding Operations (Import & Export)
- Oversee all international freight operations (air & ocean, import/export)
- Ensure compliance with customs, documentation, and trade regulations
- Manage shipment lifecycle from booking through delivery
- Resolve complex operational issues and maintain service quality
Warehousing Coordination (Non-Operational)
- Maintain strong understanding of warehouse operations and constraints
- Coordinate closely with warehouse teams to ensure smooth inbound/outbound flow
- Incorporate warehouse considerations into pricing, planning, and customer solutions
- Support integrated service offerings without direct warehouse ownership
Oversized & Project Cargo
- Oversee execution of oversized (OOG) and project cargo shipments
- Coordinate routing, equipment, permits, and specialized handling
- Manage risk and ensure compliant, efficient execution
- Support accurate pricing based on complexity and cost drivers
Team Leadership & Execution
- Lead and develop teams across sales, operations, and customer service
- Establish clear KPIs, accountability, and performance expectations
- Drive a culture of ownership, urgency, and continuous improvement
Customer & Partner Management
- Serve as escalation point for key accounts
- Maintain strong relationships with customers, carriers, and partners
- Negotiate rates and ensure service and cost alignment
Systems & Process Optimization
- Ensure effective use of systems including OPUS, CargoWise, or equivalent
- Maintain data accuracy across operations and reporting
- Identify and implement process improvements in coordination with HQ
Compliance & Risk Management
- Oversee contracts, compliance, and regulatory requirements
- Identify and mitigate operational and financial risks
- Maintain documentation and audit readiness
Qualifications
- 10?15 years of freight forwarding / logistics experience
- 5+ years in senior leadership or GM-level role
- Strong experience in import/export (air & ocean), end-to-end freight operations, and oversized/project cargo
- Working understanding of warehousing operations (non-operational role)
- Proven P&L ownership and business growth track record
- Bilingual in Korean and English (Required)
- Experience with systems such as OPUS, CargoWise, SAP, or equivalent
- Bachelors degree required (MBA preferred)
Key Traits
- Owner mindset with strong accountability
- Commercially driven with operational depth
- Decisive, results-oriented leader
- Strong communicator across teams and HQ
- Comfortable managing complexity in a growth environment
Whats On Offer
Work Conditions
- Salary: $85,000?$110,000 (based on experience)
- Employment Type: Full-Time, On-Site
- Location: Compton, CA
- Work Hours: Monday?Friday, 8:00 AM ? 5:00 PM
Company Benefits
- Health, Dental, Vision Insurance ? 100% coverage for you and your family
- Paid Time Off
- 401(K) with Company Match
- Free Daily Lunch Catering
- Annual Performance-Based Incentives
- Certification Recognition Program
- Fitness Center Membership Subsidy Program
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
