5-7 years of billing, collection, and/or accounting experience preferred.
Responsibilities
Resolve and collect past due receivables through customer and agency contact.
Interact with customers, agents, attorneys, and collection vendors with minimal supervision.
Balance and allocate payments to policy level detail for complex accounts.
Negotiate accounts for settlement/payment arrangements within corporate guidelines.
Identify problems and utilize tools to independently research and resolve issues.
Resolve moderately complex to complex billing and collection issues.
Approve write-off of accounts within corporate guidelines.
Benefits
Comprehensive medical, dental, and vision insurance with no waiting period.
Competitive paid time off programs.
401(k) savings with annual contributions of up to 12% of annual salary.
Mental health support programs and life/disability insurance.
Paid parental leave and a variety of additional voluntary benefits.
Full Job Description
The opportunity
We currently have an opportunity for a Billing and Collection Specialist to join our Corporate Finance team based in our Canton, MA office on a hybrid schedule. This position is responsible for complex cash application, billing, account reconciliation, negotiation and collection of insurance receivables as assigned. Some of the Billing and Collection Specialist responsibilities include but are not limited to:
Responsible for resolving and collecting past due receivables by initiating customer and agency contact.
Interacts with customers, agents, attorneys, 3rd party collection vendors, and business partners for the collection of accounts with minimal supervision.
Balances and allocates payments to policy level detail for complex accounts.
Makes decisions when negotiating accounts for settlement/payment arrangements within corporate guidelines and in the best interest of the company.
Clearly identifies problems and utilizes available tools to independently research and resolve. Recognizes and documents system problems and escalates to management.
Responsible for resolving moderately complex to complex billing and collection issues
Independently approves write-off of accounts within corporate guidelines.
Assigned to work on special projects or assist other billing and collection staff as appropriate.
The expertise you bring
Associate degree preferred
5-7 years of billing, collection, and/or accounting experience preferred.
Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $79,000 - $92,000 based on the factors aforementioned. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.
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About Intact Insurance Specialty Solutions
Intact Insurance Specialty Solutions is a specialty insurance company that provides a range of property and casualty insurance products to commercial customers in the United States. The company offers insurance solutions for various industries, including construction, energy, environmental, marine, and transportation. Intact Insurance Specialty Solutions is a subsidiary of Intact Financial Corporation, a Canadian insurance company. The company was formerly known as OneBeacon Insurance Group, Ltd. and changed its name to Intact Insurance Specialty Solutions in 2018.
