5+ years of experience with Building Automation Systems
2+ years in a supervisory or technical lead role
Strong technical knowledge of building automation, fire alarm, and electronic security systems
Ability to read blueprints and drawings
Proficient in programming and troubleshooting
Good financial skills for cost control
Valid driver's license required
Responsibilities
Manage and develop the BAS Technician team
Coordinate technician assignments with Project Managers
Maintain strong customer relations and respond promptly to requests
Monitor financial aspects of service work including costing and invoicing
Ensure proper implementation of processes and standards for Technicians
Provide training and development for Technicians
Instill a safety-conscious culture within the team
Benefits
Comprehensive medical and dental benefits
Employer contribution to RRSP
Paid time off and company holidays
Colleague Assistance Program
Tuition reimbursement
Vehicle reimbursement plan
Commitment to a safe work environment
Corporate Social Responsibility Day
Full Job Description
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Building Automation Supervisor to join our amazing culture at our Toronto, ON location. As a Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates with Project Managers for effective scheduling and organization of technician activities to ensure that projects are executed within budget, on time, and with a high degree of customer satisfaction.
What you'll do with "Our Training and Your Experience"
Coordinate with Project Managers for assignment and scheduling of technicians. Properly align technicians to project tasks according to skill set.
Actively participate in internal pre-bid review meetings, project turnover meetings and Operations to Service turnover meetings
Maintains good customer relations, includes prompt response to customer requests and maintaining
frequent customer contact.
May provide pricing, quoting, order processing directly with customers for service work. Carefully monitors
all financial aspects of the service work performed (costing, invoicing, billing time, revenue, margins, etc.)
Ensure processes and standards involving Technicians are properly implemented. This includes turnover from Project Managers, verification of project requirements, proper red-line / as-built information provided from Technicians, timesheets (completed and approved on time), JHA's, Daily Reports, etc.
Provide first level support and coordination for Technicians.
Provide training and development planning and implementation for Technicians. Deliver technical training as well as individual performance development.
Supervises colleagues in a manner that maintains morale, skills proficiency and productivity. In conjunction with the Talent Acquisition team, recruit and hire colleagues as required.
Responsible for instilling a safety-conscious culture within the team. Ensure all relevant and required safety training and safety certificates have been
Ensure Technicians have proper tools and equipment and that they are maintained properly. This includes field/hand tools, as well as cell phones, vehicles, etc.
Proactively coordinate and communicate with Operations Managers, Project Managers, Engineering Team and other CTC resources as required to support customer satisfaction and the overall financial success of projects.
Acts as "our customer's best service provider" at all times thereby ensuring Convergint is the customer's first choice for service.
Performs other duties and responsibilities as requested or required.
What You'll Need
Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.
Solid ability to read blueprints and drawings: solid math skills.
Strong programming skills and proven ability to troubleshoot problems and look for solutions
Demonstrates initiative - regularly engages in proactive behaviour and looks for opportunities
Strong analytical skills necessary to resolve problems and look for solutions
Good financial skills related to cost control.
Good coaching, mentoring, and staff development skills.
Good verbal, written and interpersonal communication skills
Advanced organizational skills and the ability to handle multiple projects simultaneously
Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)
Valid & clean driver's license is required
Requirements
Diploma in electronics, electrical or mechanical preferred.
Relevant trade experience an asset.
Minimum of five years of previous, relevant field experience with Building Automation Systems required.
Minimum of two years of supervisory or technical lead experience
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
Company Holidays and Paid Time Off
Immediate comprehensive benefit plan (medical, dental, etc.)
Employer contribution to RRSP;
Work environment committed to safety;
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan
Corporate Social Responsibility Day
And much more...
About Convergint Technologies
Convergint Technologies is a global provider of security and fire alarm systems for commercial and industrial customers. The company was founded in 2001 and is headquartered in Bannockburn, Illinois. Convergint's services include design, installation, and maintenance of security systems, as well as integration with other building systems such as HVAC and lighting. The company serves a variety of industries, including healthcare, education, and government. Convergint is committed to providing innovative, reliable, and cost-effective solutions to its customers.
