Otter

Back-end Software Engineer - Seattle, WA

Otter$167K — $230K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proficiency in a general-purpose backend language (e.g., Java, Go, or Python)
  • Solid foundation in distributed systems, microservices, and API design (gRPC and/or REST)
  • Experience with databases (e.g., PostgreSQL, CockroachDB) and writing performant queries
  • Strong debugging skills focused on reliability with unpredictable third-party integrations
  • Experience operating services in production and a collaborative, product-minded approach

Responsibilities

  • Build backend services for campaign management, budgeting, and multi-channel deployment
  • Develop the AI-driven Boost engine for optimized marketing execution
  • Create durable workflows for campaign orchestration and budget enforcement
  • Integrate with third-party delivery platforms effectively handling API challenges
  • Own services end-to-end: develop, instrument, debug, and enhance performance

Benefits

  • Medical, dental, and vision insurance options
  • Company-paid life and disability insurance
  • Voluntary insurance options including accident and critical illness
  • 401(k) retirement plan
  • Flexible time off policies including discretionary vacation days and paid parental leave
Full Job Description
What you'll do

As a Software Engineer on the Otter Marketing/Boost team, you'll build the AI-powered platform that puts restaurant growth on autopilot, automating marketing for each storefront across delivery platforms. Your code will turn a merchant's budget and goals into real orders.
  • Build backend services for campaign management, budgeting, and a multi-channel pipeline that deploys campaigns and keeps them in sync across delivery platforms.
  • Develop the AI-driven Boost engine that analyzes each store, picks the best marketing for its goal, executes within budget, and recalibrates automatically.
  • Build durable workflows for campaign orchestration, budget enforcement, and auto-pause guardrails that run correctly, every day, at scale.
  • Integrate with third-party delivery platforms and handle the realities of external APIs: partial failures, retries, and reconciliation.
  • Own your services end-to-end: develop, instrument, debug, and improve reliability and performance.


What we're looking for

We value diversity of experience and are looking for engineers excited to own complex, high-impact systems. We look for a strong sense of ownership, people ready to take their work from idea to production and take responsibility for outcomes.

Basic Qualifications
  • Proficiency in a general-purpose backend language (e.g., Java, Go, or Python).
  • Solid foundation in distributed systems, microservices, and API design (gRPC and/or REST).
  • Experience with databases (e.g., PostgreSQL, CockroachDB) and writing performant queries.
  • Strong debugging skills and an instinct for reliability in systems that integrate with unpredictable third parties.
  • Experience operating services in production, and a collaborative, product-minded approach.

Nice to Have
  • Workflow orchestration (e.g., Temporal, Cadence) or event-driven architectures (Kafka).
  • Large-scale data and analytics tooling (Trino, Flink, Iceberg, or equivalent).
  • ML systems in production, predictions, ranking, or optimization, or a strong interest in them.
  • Cloud platforms (Azure, AWS, GCP) and containers (Docker, Kubernetes)


What else you need to know

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We're constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That's why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $167,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, dental, and vision insurance (multiple plans, incl. HSA options).
  • Company-paid life and disability insurance (short- and long-term).
  • Voluntary insurance: accident, critical illness, hospital indemnity.
  • Optional supplemental life insurance for self, spouse, and children.
  • Pet insurance discount.
  • 401(k).
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Time Off policies:
    • Discretionary vacation days
    • 8 paid holidays per year
    • Paid sick time
    • Paid Bereavement leave
    • Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

#LI-Onsite

About Otter

Otter.ai is a software company that provides AI-powered transcription and collaboration tools. The company was founded in 2016 by Sam Liang and Yun Fu. Otter's software uses machine learning algorithms to transcribe audio and video recordings, making it easier for users to search and share their content. The company's customers include individuals, businesses, and educational institutions. Otter is backed by investors including Horizons Ventures, Draper Associates, and GGV Capital.
Learn more about Otter
Size
50 employees
Industry
Founded
2016

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