Aviation Charter Department Manager (Phoenix)

Worldwide Jet

$75K — $95K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of FAR 135 aviation experience
  • Previous management experience
  • Strong decision-making skills
  • Self-motivated and proactive in professional development
  • Attention to detail in a fast-paced setting
  • Effective interpersonal and communication abilities
  • Team-oriented with collaboration skills

Responsibilities

  • Monitor daily charter sales and operations
  • Mentor and coach staff in NJ and AZ offices
  • Analyze operational issues and develop sales strategies
  • Manage high volume email communications professionally
  • Learn and train staff on various software platforms

Benefits

  • Medical insurance options including HSA and PPO
  • Dental and vision insurance
  • Telemedicine services
  • GAP insurance coverage
  • Life and voluntary life insurance
  • 401K retirement plan
  • Paid time off (PTO)
  • Cell phone reimbursement
Full Job Description
Description

The Role

The Charter Department Manager is responsible for working directly with other Charter managers to help identify, define, document, and prioritize requirements of our charter business complexity. This candidate will report to other managers within the Charter department, and upper management. This is a hands-on position, requiring the manager to learn and perform the duties of the staff they're supervising.

What is the schedule?

Schedules with Evening shifts and overnight shifts are available.

Who are we looking for?
• Someone with consistent accuracy and detail in providing meticulous service comparable to a five-star hotel.
• The best candidate will apply Worldwide Jet's Core Values in their everyday work life: Safety - Trust - Integrity - Teamwork - Service - Care.
• They will be a high-performing, driven individual who is able to work autonomously in a sometimes-hectic environment.
• They will have excellent interpersonal skills with the ability to communicate professionally with customers and fellow employees.

Duties Include (but are not limited to):
• Monitor day-to-day sales and operations
• Mentor and coach Flight Coordinators and Sales Representatives in NJ and AZ offices
• Collaborate to analytically explore business and operations problems, develop sales, and track and understand operational issues
• Manage a high volume of continual email traffic while responding in a timely and professional manner
• Learn, utilize, and train various software platforms

Requirements
• Strong aviation background with 3-5 years of FAR 135 experience
• Management experience
• Quality decision making skills
• Self-motivated and self-starter, proactive in learning and career development
• Ability to work in a fast-paced environment with a high degree of attention to detail
• Interpersonal and communication skills
• Teamwork and collaboration skills with a willingness to support the team to success
• Time management - meeting deadlines, managing workloads, ability to prioritize effectively

HealthCare Benefits Including:
• Medical Insurance - Options include HSA Base, HSA Plus, & PPO (No HSA)
• Dental Insurance
• Vision Insurance
• Telemedicine
• GAP Insurance
• Life and Voluntary Life Insurance

Extra Perks:
• 401K
• PTO
• Cell Phone Reimbursement

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