Handle warranty documentation and dealer paperwork; communicate directly with service advisors and manufacturer reps when required.
Required skills & qualifications
ASE Master preferred or equivalent; manufacturer certifications a strong plus.
5+ years dealership or equivalent heavy-diagnostic experience.
Proficient with OEM diagnostic software, module programming, and advanced electrical troubleshooting.
Strong mechanical aptitude, diagnostic reasoning, and communication skills.
Owns a full set of professional tools; valid driver's license.
Compensation & structure
Pay potential: $70,000-$120,000+ annually (dependent on skill level, production/flat-rate, specialty certifications, and performance bonuses).
Pay types may include flat-rate, hourly + incentive, and shop bonuses.
Benefits & environment
Union Shop
Comprehensive benefits package (health, dental, vision), 401(k) or retirement plan, paid time off, paid manufacturer training, tool allowance or reimbursement, and career advancement to shop foreman/trainer roles.
Modern service department with OEM tooling, diagnostic bays, and manufacturer support.
