TBC Corporation

Automotive Service Manager

TBC Corporation$195K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • A minimum of 2 years of experience in store or service management.
  • General automotive knowledge is essential.
  • Demonstrated excellence in customer service.
  • Strong communication skills are required.
  • Proficient in POS systems and Internet applications.
  • Leadership and team building capabilities are a must.
  • Ability to work a flexible schedule including weekends and holidays.

Responsibilities

  • Recruit, hire, train, and motivate staff to ensure a high-performing team.
  • Deliver exceptional customer service by actively engaging with customers.
  • Follow up with customers regarding their service requests and time estimates.
  • Oversee vehicle inspections and make informed service recommendations.
  • Communicate pricing estimates to customers and promote service specials.
  • Lead and manage team operations while aligning with company values.
  • Maintain overall cleanliness, organization, and compliance within the facility.

Benefits

  • Dental insurance
  • Health insurance
  • Paid time off
Full Job Description
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off


Automotive Service Manager

The Midas Service Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

The ideal candidate for this position has a college degree or experience in the automotive repair and service industry!

Automotive Service Manager Responsibilities

As a Midas Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

  • Recruit, hire, train, motivate, evaluate, schedule and coach employees
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed.
  • Oversee all sales, accounting and clerical functions from Service Advisors
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Responsible for any inventory losses
  • Overall cleanliness and organization of the facility, including environmental compliance
  • Employee's payroll; record keeping of hours and scheduling
  • Updating and submitting daily sales reports to Corporate

Automotive Service Manager Requirements/Qualifications:

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Strong POS computer and Internet skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license


Compensation: $195,000.00 per year

JOIN OUR TEAM

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

Palmetto Garage Works (Midas & SpeeDee) is locally owned and has 39 convenient locations in South Carolina, Florida & DC area! PGW operates full service automotive repair and maintenance services! Locally owned but Nationally Known!

About TBC Corporation

TBC Corporation is an American corporation and marketer of automotive replacement tires.
Learn more about TBC Corporation

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