Bachelor's degree in Business, Marketing, Engineering, or related field
Proven sales experience in industrial automation
Extensive knowledge of industrial automation applications
Demonstrated track record of exceeding sales targets
Comprehensive understanding of pneumatic components
High-level communication and negotiation skills
Proficient in CRM systems and computer technologies
Responsibilities
Manage and grow sales through proactive account management
Meet or exceed established annual growth goals
Present SMC's products and services to clients
Act as the main contact for assigned customers
Advocate for customer needs within the organization
Lead the sales process and collaborate with teams
Develop and execute customer action plans
Benefits
Opportunities for professional development
Collaborative work environment
Strong emphasis on customer relationship management
Extensive training programs provided for sales and product knowledge
Potential for career advancement within the company
Full Job Description
PURPOSE
The Automation Account Manager is responsible for representing SMC in all business activities associated with new, current, and distributor account development. This position also has the responsibility to create and develop new business, new relationships to increase market share and obtain annual growth.
ESSENTIAL DUTIES
Retains and profitably grows sales through proactive management of medium to large size OEM accounts
Meet or exceed annual growth expectations on a consistent basis
Presents all of SMC's capabilities, services and products to current and prospective target customers
Serves as the primary contact for assigned customers and is responsible for customer growth
Represents the voice of the customer's needs and goals within the organization
Leads all aspects of the sales process, calling upon others to assist in solution development
Own and manage customer relationship
Develop and execute detailed customer action plan and forecast as required
Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available
Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
Have passed all training required by SMC
Be competent in all SMC sales philosophy, strategies, and tactics
Use and accurately maintain CRM: sales calls, projects, opportunities, contacts, lead, success reports, to align customer data regionally, globally as necessary
Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
Collaborate with internal teams to develop tailored strategies aligned with client and company goals
Monitor project timelines, deliverables, and milestones to ensure timely and successful deployment of customer initiatives
PHYSICAL DEMANDS/WORK ENVIRONMENT
Customer facing position; with the majority time spent at customer site
Potential travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's degree in Business, Marketing, Engineering or related technical field, or equivalent experience.
Proven sales experience with SMC or equivalent industrial automation sales experience.
Extensive knowledge of industrial automation applications.
Demonstrated track record of meeting and exceeding sales or performance targets.
Comprehensive understanding of pneumatic components and their application.
Understanding of competitive product lines.
High level communication, negotiation, problem-solving, and leadership skills.
Proficient in CRM and the use of computers and ability to learn new programs and tools as required.
