2+ years of experience as a store or service advisor
Strong general automotive knowledge
Exceptional customer service skills
Good verbal and written communication
Proven leadership capabilities
Skills in team building
Ability to work flexible hours including weekends and holidays
Valid driver's license
Responsibilities
Deliver exceptional customer service by consulting with customers
Follow up with customers on services requested and estimated completion times
Conduct complete vehicle inspections and make repair recommendations
Discuss pricing estimates and promote shop service specials
Lead and train the team while aligning with company values
Supervise a team of up to ten employees
Oversee inspections, diagnosis, and repair of various vehicle models
Maintain inventory levels and ensure facility cleanliness
Benefits
401(k) plan
Performance-based bonuses
Employee discounts
Free uniforms
Opportunities for career advancement
Paid time off
Relocation bonus
Signing bonuses
Training and development programs
Full Job Description
Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
Relocation bonus
Signing bonus
Training & development
We are looking for automotive service advisors and managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor/Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor , you will manage and direct all automotive and general service technicians in the operation of the shop, including:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
Supervise up to ten employees
Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service advisor experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver's license
Compensation: $70,000.00 - $110,000.00 per year
About TBC Corporation
TBC Corporation is an American corporation and marketer of automotive replacement tires.
