Audio/Video Telecommunications Analyst/Operator

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Interim Top Secret

Clearance Level Must Be Able to Obtain:
Top Secret

Public Trust/Other Required:
None

Job Family:
Network and Telecommunications

Job Qualifications:

Skills:
Audiovisuals, Audiovisual Systems, End Users, Teleconferencing Systems
Certifications:
None
Experience:
3 + years of related experience
US Citizenship Required:
Yes

Job Description:

The Audio Visual (AV) Operator is responsible for setting up and operating audio, video, and multimedia equipment used to support meetings, conferences, training sessions, and live or virtual events. This role ensures high-quality AV experiences by coordinating with stakeholders, preparing technical environments, and providing real-time operational support.

Key Responsibilities

• Provide guidance for the analysis, maintenance, and modification of complex

• Telecommunication systems to meet operations standards.

• Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.

• Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.

• Conduct equipment testing, calibration, and system checks in advance of events.

• Set up and operate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.

• Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.

• Manage and monitor AV systems during live events to quickly identify, issues.

• Handle AV livestreams, and playback when required.

• Request equipment maintenance or replacements as needed.

• Submit trouble tickets for hardware and software problems to Tier 2 and 3 support teams for repair or replacement

• Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.

• Document event setups, troubleshooting actions, and equipment performance.

Qualifications

• Must have 3+ years of experience
• Must possess an active Top Secret clearance
• Must be able to obtain and maintain a DHS Entry on Duty (EOD) at the SCI level

• Experience operating and supporting professional audio, video, and conferencing systems.

• Working knowledge of AV signals, equipment types, and troubleshooting methods.

• Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).

• Ability to lift and move AV equipment as needed.

• Strong communication, customer service, and problem-solving skills.

• Ability to work independently and collaboratively in fast-paced environments.

• Must be able to work morning and evening shift

Preferred Qualifications

• Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).

• Industry certifications (e.g., CTS, AVIXA) are a plus.

• Experience supporting federal/enterprise environments with security or access requirements.

The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.