The RoleThe Associate Product Manager, Vault CRM, is an important position responsible for developing our world-class CRM solution. You will work closely with customers, sales, consulting, and engineering to construct product roadmaps and define detailed product specifications. This role is for the core Vault CRM application which includes areas such as AI Agents, Account Management, Interaction Planning and Recording, Next Best Actions, Engagement Channels like Email, WhatsApp, SMS, Portals, and much more. To be successful, you must be able to 'go broad and go deep', think strategically to define your vision, craft detailed designs, and effectively communicate with your engineering, QA, and UX peers.
What You'll Do - Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
- Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
- Author high quality design specifications within an agile methodology based upon industry and customer requirements
- Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
- Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers
Requirements - Ability to think critically and ask questions to come to a solution for a problem
- Detail oriented, organized, good at multi-tasking
- Excellent communication skills (written and oral)
- 1+ years' work experience in a fast-paced environment such as technology, consulting, finance, or analytics is preferred
- A strong sense of professional ethics
Nice to Have - Experience with commercial aspects of the Life Sciences industry, including Field Sales or Field Medical
- Experience with conversational AI or large language models (LLMs)
- Experience developing configurable enterprise SaaS solutions in an agile environment
- Experience with the Veeva Vault Platform
- Prior work in software development or computer science degree
Perks & Benefits - Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation - Base pay: $60,000 - $120,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Work Where It's Best for You Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.
Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.
We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.
Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.
Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.
Work at Veeva. Work where it's best for you.
