ABOUT THE ROLEThe Associate Manager, Organizational Change Management and Portfolio Operations will play a key role in driving organizational change management (OCM), effective communications, and operational excellence across the IT function and Better Work Better World (BWBW) program, SC Johnson’s digital transformation initiative.
This position will serve as a key partner to IT functional leaders, helping employees successfully navigate technology and organizational changes. Through proactive change management and communications, the role will help minimize disruption, improve employee experience, and drive adoption of new technologies, processes, and ways of working.
Additionally, the successful applicant will support BWBW portfolio governance, OCM, and leadership engagement while owning contract management activities for the BWBW portfolio. They will also help evolve processes, governance structures, and ways of working as the organization evolves its operating model.
KEY RESPONSIBILITIES
- Organizational Change Management & Communications: Lead the development and execution of OCM strategies and communications for IT initiatives, ensuring end users are informed, prepared, and equipped to successfully navigate and adopt changes throughout the entire change journey.
- Stakeholder Partnership & Engagement: Build collaborative relationships with IT functional leaders to understand upcoming initiatives, assess change impacts, and identify OCM needs. Serve as a trusted partner by providing change management expertise and recommendations to support successful implementation and adoption.
- Better Work Better World Portfolio Governance & Leadership Engagement: Support the planning and execution of key BWBW leadership forums, partnering with teams to ensure portfolio updates are accurate, transparent, and clearly communicate progress, risks, and priorities. Enable cross-functional visibility, alignment, and understanding of BWBW initiatives so leaders can effectively communicate and drive appropriate actions within their teams.
- Contract & Procurement Management: Own the end-to-end contract management process for BWBW initiatives through Coupa, partnering with Procurement, Finance, Legal, vendors, and internal stakeholders to manage submissions, approvals, renewals, and timely execution.
- Continuous Improvement & AI Enablement: Identify opportunities to streamline and improve OCM, communications, governance, and operational processes, leveraging AI, automation, and standardized ways of working to drive efficiency and effectiveness.
REQUIRED EXPERIENCE YOULL BRING
- Bachelors degree in business administration, communications, or a related field; equivalent work experience is acceptable
- 5+ years of relevant professional experience in organizational change management, project management, business operations, or related fields
- Must be legally authorized to work in the United States
PREFERRED EXPERIENCES AND SKILLS
- Demonstrated ability to build relationships with cross-functional leaders, manage competing priorities, and independently drive initiatives forward
- Effective consultative and communication skills, including writing, active listening, presentation, and facilitation abilities
- Ability to navigate ambiguity, anticipate challenges, and proactively identify solutions in a dynamic, evolving organizational environment
- Strong storytelling skills, with the ability to synthesize complex information into clear, compelling narratives and visuals that inform senior leadership discussions and decision-making
- Demonstrated integrity, initiative, accountability, and strong attention to detail
- Proven organizational and prioritization skills, with the ability to independently manage multiple workstreams, coordinate stakeholders, and drive deliverables to completion
- Professional certification in organizational change management (e.g. Prosci, CCMP, etc.) a plus
JOB REQUIREMENTS
- Full time, Monday-Friday
- Up to 10% travel may be required; 0% is forecast for FY27
- This role is not eligible for relocation
